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RupaJ
Lapis Lazuli | Level 10

Hello,

 

I am trying to configure metadata (SAS 9.4 M5) on RHEL 7 and get the below error. 

 

sasinstaller - The account cannot be authenticated. Either the account does not exist or the password is invalid. 

 

I am able to login to the metadata server with the same password (not sudo , direct login). However still get the above error. Here is what is in the logs.

 

BUILD FAILED
/opt/sas/sashome/SASFoundation/9.4/misc/base/sasconf/metadatasrv/config/metadatasrv_config.xml:640: The following error occurred while executing this line:
/opt/sas/sashome/SASDeploymentManager/9.4/products/cfgwizard__94500__prt__xx__sp0__1/Utilities/configuration_targets.xml:1284: sasinstaller - The account cannot be authenticated. Either the account does not exist or the password is invalid. Choosing to continue will result in further errors.

 

Any direction on this is greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
RupaJ
Lapis Lazuli | Level 10

Nevermind. I figured out:-)

 

This was the error in the error.log

 

User sasinstaller did not authenticate. Reason: 'PAM is not configured correctly for sasauth.' (pam)

 

I followed the below link and that fixed it. 

 

http://support.sas.com/kb/49/432.html

View solution in original post

6 REPLIES 6
nhvdwalt
Barite | Level 11

@RupaJ

 

Are you 100% sure the userid & password used in the SDW is the same you use for the direct log on ?

RupaJ
Lapis Lazuli | Level 10

@nhvdwalt -- Yes , I double checked. I see another post with the same issue , however that was on AIX. I am using RHEL 7. 

 

https://communities.sas.com/t5/General-SAS-Programming/SAS-Metadata-Server-Configuration-Error/td-p/...

 

RupaJ
Lapis Lazuli | Level 10

Also we are using PAM authentication. 

nhvdwalt
Barite | Level 11

@RupaJ

 

Check out this SAS Note. I've found it very useful in the past to troubleshoot authentication issues.

 

http://support.sas.com/kb/39/891.html

 

 

RupaJ
Lapis Lazuli | Level 10

@nhvdwalt - Thanks for the info. I tried and the authentication failed.

 

NOTE: SAS initialization used:
real time 0.07 seconds
cpu time 0.06 seconds

1? proc permtest;
2? run;
Authentication Test
Enter userid:
sasinstaller
Enter password:

NOTE: Access denied.
ERROR: Access denied.Authentication failed.

NOTE: The SAS System stopped processing this step because of errors.
NOTE: PROCEDURE PERMTEST used (Total process time):
real time 13.72 seconds
cpu time 0.00 seconds

 

How can I figure out why the authentication is failing? 

 

RupaJ
Lapis Lazuli | Level 10

Nevermind. I figured out:-)

 

This was the error in the error.log

 

User sasinstaller did not authenticate. Reason: 'PAM is not configured correctly for sasauth.' (pam)

 

I followed the below link and that fixed it. 

 

http://support.sas.com/kb/49/432.html

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