01-14-2016 12:05 AM
We have a newly installed SAS 9.4 M3 setup on linux box. Environment Manager is working but when I click on Administration Tab, it opens up in a new window but then page fails to load with the following errors:
Uncaught Error: failed to load 'admappfldmod/commons/library.js' from https://dummyurl/SASEnvironmentMgrMidTier/js/shcb1452691786549/admappfldmod/commons/library.js
404 - Not Found
Error: failed to load 'admappfldmod/commons/library.js' from
and following errors in the Lev1/Web/Logs/SASServer1_1/SASEnvironmentMgrMidTier2.5.log file
2016-01-13 14:29:46,544 [tomcat-http--246] ERROR [ST-20534-YTf49JJ32g6Zywp4Dm5T-cassasadm] com.sas.commons.html.util.CommonsUtil - Could not obtain build time stamp for this product
java.lang.IllegalStateException: Unable to find resource: buildinfo.xml, in class loader: WebappClassLoader
----------> Parent Classloader:
Any idea why I am gettign this error? My installation was successfully without any errors.
01-14-2016 02:15 PM
If you haven't already done so I suggest you track this problem to SAS Tech Support as they are in the best position to help you with this type of problem.
Environment Manager has only been available since SAS 9.4 so it is new to many users and is tricky to get running smoothly.
03-15-2016 07:53 AM
03-15-2016 10:22 AM
What browser are you using? For Lunux, Google Chrome 33 or higher should be used. For anyone using IE 11, make sure Compatibility Mode is turned OFF.
03-15-2016 10:51 AM
I've tried Chrome and FireFox, but sitll the same issue.
Based on the the Grid Manager plugin, it's states 'Platform Web Services appears to be down' , but JVM 14 where the plugin is deployed is currently up and running.
I also tried opening the app in a seperate URL, but it's the same issue - though, it should work from EVM.
I raised in with Support, but nothing yet.
03-15-2016 10:55 AM
may you could check if the internal/external urls in DP-Environment manager and Environment Manager Mid tier are set up properly to HTTPS?
I heard from a colleague a similar issue, and it could be related to something related to a missing configuration.
Anyway, I would recommend you to contact SAS Technical Support for this type of problem.
03-22-2016 06:59 AM
It was a fresh install 9.4M3.
Managed to get it resolved, make sure all URL's are matching in SMC, setenv.sh and in Environment Manager configuration properties.