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Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

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Contributor jei
Contributor
Posts: 61

Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

Hi!

 

I'm installing SAS 9.4 on Windows Server 2012 R2 and I encountered error on stage 11.2, Start Web Application Server. It seems that the problem is "Timeout reached before port closed. (sasva:8080)".

 

error.png

 

Attached is the log.

Hope you can help me to fix the error.

 

Thank you!

Frequent Contributor
Posts: 96

Re: Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

HI @jei;

 

Have you turned off the firewall or configured ports in firewall to allow communication ?

 

Contributor jei
Contributor
Posts: 61

Re: Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

HI @Kalind_Patel,

 

Yes, firewall is off and I already configured ports. But error still persist.

SAS Employee
Posts: 101

Re: Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

Check the logs for SASServer1 (what should be coming up on port 8080), Lev1/Web/Logs/SASServer1_1/*.log and Lev1/Web/WebAppServer/SASServer1_1/logs/server.log - you should either find errors, or a succesful start (but after the timeout expired) 

Contributor jei
Contributor
Posts: 61

Re: Problem was encountered while configuring SAS Web Application Server Configuration on SAS 9.4

I checked the path where the server.log resides but there's no server.log file.

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