08-01-2017 05:52 AM - edited 08-01-2017 05:53 AM
I am trying to install SAS Management console Client , but getting error while selecting the SID file. the error is Tech Support number value doesnt matches.
08-03-2017 07:35 AM
Thanks all for the feedbacks and suggestion.
I have contacted the SAS technical support they have provided a revised SID files as the existing one are expired and now i am able to install it.
08-03-2017 05:44 AM
Are you using a renewal license or the one coming with your own depot? Does your depot include several software orders?
Please try to align support id of the order you use, and the support id of the license. In case you cannot manage to do it and still have problems, please contact your SAS Technical Support team, they will be able to solve your question so you can move forward.
Hope it helps.
08-03-2017 07:39 AM
Yes my order contains multiple products, but even now after installaing SAS MC, I am not able to check a relevant entry for SAS MC in my SID file , possibly it is packed in with some other product .
Also, I am not sure why deployment manager is asking for a SID for a Client Installation.
08-03-2017 07:43 AM
SAS Management Console does not require a license per-se, therefore you won't find any entry in the SID file.
But the deployment requires a valid license anyways. The reason probably would be Integration Technologies, but I think I am probably not the most suitable person to answer that question. I would definetely ask this question to your SAS representative or SAS technical support.
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