Load Content step is failing while reconfiguring Environment manager in middle tier server

[BharathReddy]

While reconfiguring SAS Environment manager in web server, Load content step is failing with the below error.
“Failed to create initial ev user and role”

Please help in finding me the solution.

Thanks in advance!

[gwootton]

The server log for Environment Manager might have some more detail on why it was unable to do this.

[BharathReddy]

I have checked the server.log file of Environment Manager. There it is mentioned as
‘org.springframework.web.context.ContextLoader@331: org.springframework.beans.factory.BeanCreationException
NOTE: I have followed SAS Note 68909 but still i’m facing the same issue.

[SASKiwi]

If you would like a faster response to your problem then I suggest you open a track with SAS Tech Support. No doubt they will want to see your complete configuration log.

[gwootton]

If the SAS Note did not resolve the issue I agree you should contact SAS Technical Support so they can review your logs.

[BharathReddy]

I have raised a track with TS, they reviewed the log files but still they are yet to provide the fix.
So meanwhile i thought to post here for any suggestions

[sangavis37]

I had the same problem. Are you configuring https? If yes, this might have something to do with that. Check this - https://documentation.sas.com/doc/en/bicdc/9.4/bimtag/n1q28511wr19k2n1t2q852eayc8z.htm 

In my case, it had something to do with WebDAV. Pay attention to this - https://documentation.sas.com/doc/en/bicdc/9.4/bimtag/n1uh9f02c7lsnzn1cu57z20h95m8.htm 
I completed the above steps and retried, and it worked.

[alko13]

have you installed the hotfix as well?

https://tshf.sas.com/techsup/download/hotfix/HF2/J9V.html#68909

[BharathReddy]

Yes, I have installed the hotfix as well