01-21-2012 07:58 PM
I just installed SAS 9.3 on a Windows 7 pc and everything seemed to install smoothly but at the end when I tried to open SAS I got the following error message:
ERROR: The SASHELP Portable Registry is missing or corrupted.
I can't find any help on this error for SAS 9.3, only earlier versions.
Any help would be greatly appreciated.
01-23-2012 09:42 AM
If you can still open SAS, you can take the code in this SAS Note and submit it to correct the problem: http://support.sas.com/kb/10/239.html
If you can not open SAS, make sure that when you went through the install process that you followed these steps:
If you did not (for example: close the anti-virus software) try the installation again following the steps above. If you still have problems, open a track with SAS Technical Support to help diagnose this further. http://support.sas.com/ctx/supportform//createForm
Have a super day,