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ERROR: The SASHELP Portable Registry is missing or corrupted.

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New Contributor
Posts: 2

ERROR: The SASHELP Portable Registry is missing or corrupted.

Hi,

I just installed SAS 9.3 on a Windows 7 pc and everything seemed to install smoothly but at the end when I tried to open SAS I got the following error message:

ERROR: The SASHELP Portable Registry is missing or corrupted.

I can't find any help on this error for SAS 9.3, only earlier versions.

Any help would be greatly appreciated.

SAS Employee
Posts: 29

ERROR: The SASHELP Portable Registry is missing or corrupted.

Hi Nerina,

If you can still open SAS, you can take the code in this SAS Note and submit it to correct the problem: http://support.sas.com/kb/10/239.html

If you can not open SAS, make sure that when you went through the install process that you followed these steps:

http://support.sas.com/kb/44/390.html

If you did not (for example: close the anti-virus software) try the installation again following the steps above. If you still have problems, open a track with SAS Technical Support to help diagnose this further. http://support.sas.com/ctx/supportform//createForm

Have a super day,

Sunshine

New Contributor
Posts: 2

Re: ERROR: The SASHELP Portable Registry is missing or corrupted.

Posted in reply to Sunshine_sas

Update: turns out that it was nor working because I installed the SAS software before creating the Software Depot.

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