Can't start SAS

[jingjingliu]

when i startup the SAS, the following error pops up.

WARNING: One or more libraries specified in the concatenated library SASHELP
WARNING: do not exist. These libraries were removed from the concatenation.
ERROR: Invalid physical name for library SASUSER.
NOTE: Unable to initialize the options subsystem.
ERROR: (SASXKINI): PHASE 3 KERNEL INITIALIZATION FAILED.
ERROR: Unable to initialize the SAS kernel.

if I modify .cfg file, change the path for SASUSER to "c:\temp", I can start SAS application, but i can‘t batch submit sas program. the log shows the %inlcude file under the same folder can't be found. it seems the SAS launch folder is not set to the current folder, it refers to another folder "C:\Users\user-id\appdata\local\temp".

how can i fix this problem? Thanks.

[jingjingliu]

here is my setting in .cfg file:

-SET MYSASFILES "?FOLDERID_Documents\My SAS Files\9.4"
-SASUSER "?FOLDERID_Documents\My SAS Files\9.4"

[nhvdwalt]

Did everything worked previously ? If yes, then it seems like some data and /or disks were changed since SASHELP is not really something that changes, SASUSER too.... I would start there.

[Kurt_Bremser]

When parts of SASHELP are missing, then something scrambled your SAS installation.

If it worked before, it might be easiest to either restore from a backup or redo the SAS installation.

If this happens immediately after an apparently successful installation, get in touch with SAS technical support.