Where to post SAS Viya admin questions?

[PaulHomes]

I was just about to post a question on SAS Viya 3.2 (VA 8.1) deployment/admin and found myself wondering where to post it. So I thought I would post a meta-question about this and see what the community consensus is - post in one of the existing community forums or create a new one?

Currently under the SAS Viya community there are 3 forums: About SAS Viya, Coding on SAS Viya, and SAS Visual Investigator. None of these seems like a good place to post a Viya admin question, but being under a Viya community this might be the first place someone might look for Viya admin content. Alternatively there's the Administration community with 3 boards: Administration and Deployment, SAS Hot Fix Announcements, and SAS ITRM. There's nothing here to suggest Viya but my first choice would be the Administration and Deployment board where I personally would start looking for admin content.

So what do others think about where they would want to post and look for SAS Viya admin questions?

1. Use the existing Administration and Deployment board in the Administration community (away from the SAS Viya community) and mingle SAS 9 and SAS Viya admin content?
2. Create a new Viya Admin board under the SAS Viya community and separate out SAS 9 and SAS Viya admin content?
3. Something else?

[AnnaBrown]

Hi PaulHomes,

All excellent questions about where to pust SAS Viya admin-related questions! I see that you already posted in the existing Administration and Deployment board (Best practice for OS accounts when deploying SAS Viya 3.2), which is what I would have suggested. It makes sense to combine admin conversations about both SAS 9 and SAS Viya so that more people can benefit.

Thanks for thinking through this and posting your process here on the About SAS Viya community - it's good for other members to see our conclusion in case they're scratching their heads about the same thing.

Best,

Anna

[JuanS_OCS]

Hi @AnnaBrown and @PaulHomes,

you got a good topic here 🙂 Not that I have a word here, but how about a little poll? In my case, I would prefer to have a subforum for SAS 9 and another for SAS Viya (both under the main Administration forum), as good checkbox thinker. Just joking a bit. But as temporary solution I think it would work better and still everyone can benefit from the information.

Whilst the option to have both topics together, it would make life easier to me to answer questions, I think that is my personal problem (which I already have solved thanks to the subscriptions). And for people that are searching and navigating for solutions, I think the 2 separated subforums model would work better, at least until both architectures finally come together.

Does it make any sense? 

[AnnaBrown]

Yes it does, JuanS_OCS. Thanks for your thoughts on this!

For the communities, we generally allow the content to drive the structure. So if we start seeing a great deal of SAS Viya admin-related posts in the main Admin Community, and those conversations are distracting for users of SAS 9, we will spin them out into their own board. For now though, we'll encourage all admin questions - for SAS Viya and 9 - to be asked in the Admin Community, and then monitor the discussion for needed structure changes.

Anna

[JuanS_OCS]

Thank you Anna!