Wathana_S Tracker

Comment after alert is closed in AML8.3

Wathana_S — Sat, 18 May 2024 20:16:30 GMT

As discussed with the customer, the user need to add/edit some information related to the closed alert. Anyway, in SAS AML8.3 the system does not allowed user to edit the comment of closed alert.

Please help to consider to add the function of 'add/edit comment to alert after the alert is closed' into SAS AML8.3

Thanks!

Information of previous alert version in AML8.3

Wathana_S — Sat, 18 May 2024 20:09:23 GMT

This affects the work process of user as below

1) If the user record the wrong investigation or need to re-investigated the information in the previous alert.

2) The user need to see the attachment in alert level

So, the expectation from the customer are

1) When the new Alert is generated, the user should be able to ‘Edit’ some information in ‘the previous Alert’ such as.. ‘Rate productivity’ to put the comment (in Fired Event Level) for that alert

2) The user can distinguish between the attachment of alert level

Edit information of previous alert version in AML8.3

Wathana_S — Fri, 26 Apr 2024 09:33:46 GMT

Refer to SAS AML8.3, the system is only allow the user to perform any actions on the most recent snapshots (SFEs) for the suspicious activity that has been discovered. This is not allowed the user to add/edit the information of the previous alert. This affects the work process of user in case if the user record the wrong investigation or need to re-investigated the information in the previous alert.

So, the expectation from the customer is, when the new Alert is generated, the user should be able to ‘Edit’ some information in ‘the previous Alert’ such as.. ‘Rate productivity’ to put the comment (in Fired Event Level) for that alert.

Re: The disposition list should contain only the button list that authorized by user's queue

Wathana_S — Fri, 22 Mar 2024 08:34:39 GMT

The Disposition in Alert screen below.

The disposition list should contain only the button list that authorized by user's queue

Wathana_S — Wed, 20 Mar 2024 11:52:29 GMT

The disposition list on Alert detail screen should contain only the list that authorized by user queue.

For example

The Manager group queue and Manager Employee queue are in the same Strategy. Our user expect that the disposition button list should be displayed only disposition of that user's queue. The attachment is the Manager's screen, our user expect that the gray button will not be displayed.

Re: Set group restriction on each workflow page on AML8.3

Wathana_S — Wed, 20 Mar 2024 08:45:31 GMT

We would refer to 'Manage Investigate and Search' screen, there is the workflow page which our user use to 'Cancel workflow'. Currently, we cannot select the authorization settings to separate AML and CDD user.

Example

We add the authorization for AML and CDD Manager to 'Cancel workflow' which is using workflow page in 'Manage Investigate and Search', anyway we cannot set the restriction for AML Manager and CDD manager according to their group.

View the CDD and AML Alert purpose should be only for review, not for disposition (AML8.3)

Wathana_S — Tue, 19 Mar 2024 11:38:19 GMT

For AML8.3, when the user clicks 'View the alert' to access the alert. The alert cannot be claimed (there is no function to claim/Claim is disable). Meanwhile, the user can click disposition to handle the alert.

So, if the purpose of "View the alert", to see detail inside the alert detail only. Disposition button should be grayed out in case that user click "View the alert" to access the alert.

The restriction on Calendar control on VI10.8 (Review Time Period in AML8.3)

Wathana_S — Mon, 18 Mar 2024 09:41:24 GMT

The calendar control should allows to put the date restriction to display from the current date (VI10.8 Hot Fix6).

Our customer is using SAS AML8.3 with CDD, they specified that on the 'Customer Review' >> 'Review Details' tab, the calendar control in 'Review Time Period' section(in the attached screen) allows user to put the back date which may cause the incorrect date into the system.

Set group restriction on each workflow page on AML8.3

Wathana_S — Fri, 08 Mar 2024 12:49:45 GMT

The system should allow to set the group restriction to view specific active workflow on SAS Visual Investigator Admin according to the data object authorization.

AML8.3 Transaction Monitoring case subcategory not relevant to case category

Wathana_S — Wed, 06 Mar 2024 12:09:10 GMT

In SAS AML8.3, While the user create AML case, Case category should be reflected by Case category.

Subscribe function in SAS AML8.3

Wathana_S — Mon, 04 Mar 2024 06:47:02 GMT

The subscribe function to send an email notification to user from any actions with their alert, case, customer and report in SAS AML8.3(to be the same with AML6.3) is necessary for our customer.