JeffHurst Tracker

Customizing a Plan in SAS Intelligent Planning by Modifying the Plan Members

JeffHurst — Thu, 16 Apr 2026 18:31:36 GMT

In a previous post I showed how a planner can customize their plan by modifying where a dimension is displayed on the plan. The purpose of this blog is to show how to customize a plan by changing which members are displayed on the plan.

Interacting with Analysis Results in SAS Field Quality Analytics

JeffHurst — Wed, 18 Feb 2026 19:26:05 GMT

In previous posts I have talked about how to analyze an alert and how to create analyses in SAS Field Quality Analytics. This post will cover the basics in how to interact with analysis results. While each analysis has different output and display options there are a few common themes including interactive results, filtering options, and analyzing the results even further.

Creating an Analysis in SAS Field Quality Analytics

JeffHurst — Fri, 21 Nov 2025 16:45:37 GMT

SAS Field Quality Analytics has 14 different out of the box analyses that are designed to help aid in reducing warranty costs. Additionally, with the most current version of SAS Field Quality Analytics a custom analysis can be created. The purpose of this blog is to provide a high-level overview on how to create analyses in SAS Field Quality Analytics.

To create a new analysis, open the desired project. There are a few ways to create a new analysis. If there is not an existing analysis in the project, then select New analysis:

Customizing a Plan in SAS Intelligent Planning by Modifying the Plan Dimensions

JeffHurst — Fri, 21 Nov 2025 16:40:41 GMT

In a previous blog I introduced the key concepts of SAS Intelligent Planning showing how they relate to a plan. The purpose of this blog is to show how a planner can customize their plan by modifying where a dimension is displayed on the plan. As a reminder, a dimension is a way to organize your data, so it is easier to work with. There are four dimensions displayed in the following plan, Measure, Analysis, Product, and Calendar.

Introduction to Key Concepts of SAS Intelligent Planning

JeffHurst — Thu, 23 Oct 2025 15:24:12 GMT

SAS Intelligent Planning is a flexible solution that enables different types of planners to create and execute plans specific to their desired business and industry needs. The purpose of this post is to introduce the key concepts of SAS Intelligent Planning and show how they relate to a plan.

Analyzing Alerts in SAS Field Quality Analytics

JeffHurst — Mon, 25 Aug 2025 14:15:34 GMT

This post is the next in a series of posts about SAS Field Quality Analytics. In my previous posts I talked about the different types of alerts groups within SAS Field Quality Analytics, and how to create a data selection. The purpose of this post is to show how to further analyze the data underlying an alert.

Once you have received an alert it can be helpful to dig deeper and identify what the core problem is. For example, in the alert below we know that it is for models with model code Gemini, in the United States and Primary Labor Code D-007:

Working with Location Based Features within SAS Customer Intelligence 360

JeffHurst — Fri, 30 May 2025 15:45:09 GMT

This post provides an overview of how to utilize the location-based features within the SAS Customer Intelligence 360 mobile SDK to support and execute location-based marketing strategies. The SAS Customer Intelligence 360 mobile SDK uses beacons and geo-fencing capabilities to determine if a customer has entered or exited specific geographic locations. This information can then be used to trigger marketing tasks such as a Mobile Push Notification or an email to the customer. For example, if a customer enters a specific location close to a retail store a push notification could be triggered inviting the customer to enter the application and see if there are any ongoing promotions.

Creating a Simple Data Selection in SAS Field Quality Analytics

JeffHurst — Mon, 07 Apr 2025 20:39:10 GMT

This post is the next in a series of posts about SAS Field Quality Analytics. In my previous post I talked about the different types of alerts groups within SAS Field Quality Analytics. As mentioned in my previous post alert groups can be a good place to start if you want to see which problems exist in your warranty data. The purpose of this post is to explain data selections, including when they are used and how to create them.

Using Output Refinement in A SAS Customer Intelligence 360 Direct Marketing Task

JeffHurst — Wed, 19 Feb 2025 19:22:11 GMT

The purpose of this post is to explain why it is important to use the output refinement option in a SAS Customer Intelligence 360 direct marketing task.

When a direct marketing task is executed an export file that includes the specified fields is generated for the subjects whose criteria were met in the segment map.

Working with Messages in a Direct Marketing Task Within SAS Customer Intelligence 360

JeffHurst — Mon, 27 Jan 2025 20:57:48 GMT

Direct Marketing Tasks are used to create an export file that can be used to contact customers with direct marketing channels such as mailing a letter to a customer’s address. Marketers may want to send customized offers to customers based on their characteristics. This can be done by mailing different offers to different segments.

Alert Group Types in SAS Field Quality Analytics

JeffHurst — Thu, 24 Oct 2024 18:57:51 GMT

This post will be the first in a series of posts about SAS Field Quality Analytics. SAS Field Quality Analytics can be used to analyze field quality data allowing manufacturers to identify problems in the field using product data in order to reduce warranty claims. You can integrate customer, supplier, and organizational data with field quality data in one convenient location.

Configuring SAS Customer Intelligence 360 Events on an iOS Application

JeffHurst — Fri, 30 Aug 2024 18:02:16 GMT

In an earlier post I provided step by step instructions on how mobile app developers can install and initialize the mobile SDK on iOS applications. The purpose of this post is to provide instructions on how to configure mobile events on an iOS application. Future posts will discuss topics such as how to set up mobile messages, and how to handle navigation within a mobile application.

Configuring Mobile Spots on an iOS Application using the SAS Customer Intelligence 360 Mobile SDK

JeffHurst — Wed, 28 Aug 2024 14:46:40 GMT

In an earlier post I provided step by step instructions on how mobile app developers can install and initialize the mobile SDK on iOS applications. The purpose of this post is to provide instructions on how to show spots in an iOS application. Future posts will discuss topics such as how to configure mobile events, how to set up mobile messages and how to handle navigation within a mobile application.

A spot is the place on a mobile app where a task delivers HTML content.

The content that is going to be displayed is created in SAS Customer Intelligence 360.

Configuring Mobile Spots on Android Applications using the SAS Customer Intelligence 360 Mobile SDK

JeffHurst — Mon, 03 Jun 2024 19:14:21 GMT

Configuring Mobile Spots on Android Applications using the SAS Customer Intelligence 360 Mobile SDK

A new course SAS Customer Intelligence 360 Mobile SDK has been released

JeffHurst — Thu, 25 Apr 2024 14:47:03 GMT

SAS Education has released a course on the SAS Customer Intelligence 360 Mobile SDK. With an option to customize between Android and iOS environments. This course covers the following:

Lesson 1: Introduction to SAS Customer Intelligence 360 and the Mobile SDK

Overview of SAS Customer Intelligence 360
Overview of the SDK
Roles and Responsibilities of the Developer

Lesson 2: Initial Registration and Installation

Register the Mobile App
- Demo: Registering a Mobile App in SAS Customer Intelligence 360
Obtain the Mobile SDK
- Demo: Downloading the Mobile SDK
Install the Mobile SDK
- Demo: Installing the Mobile SDK iOS
- Demo: Installing the Mobile SDK Android

Lesson 3: Settings to Deliver Content

Mobile Events
- Demo: Configuring Events – iOS
- Demo: Configuring Events - Android
Mobile Message Settings
- Demo: Mobile Message Settings - iOS
- Demo: Mobile Message Settings - Android
Mobile Spots
- Demo: Configuring Spots – iOS
- Demo: Configuring Spots – Android
- Demo: Configuring Interstital Ads – iOS
- Demo: Configuring Interstital Ads - Android
Location Data
- Demo: Location Data – iOS
- Demo: Location Data - Android

Lesson 4: Identities

Identities
- Demo: Managing Identities Using iOS
- Demo: Managing Identities Using Android

Configuring SAS Customer Intelligence 360 Events on an Android Application

JeffHurst — Mon, 08 Apr 2024 19:57:26 GMT

Configuring SAS Customer Intelligence 360 Events on an Android Application

Installing the SAS Customer Intelligence 360 Mobile SDK on an iOS Application

JeffHurst — Wed, 03 Apr 2024 19:50:33 GMT

Installing the SAS Customer Intelligence 360 Mobile SDK on an iOS Application

Installing the SAS Customer Intelligence 360 Mobile SDK on an Android Application

JeffHurst — Thu, 29 Feb 2024 18:31:13 GMT

Installing the SAS Customer Intelligence 360 Mobile SDK on an Android Application

What is the SAS Customer Intelligence 360 Mobile SDK?

JeffHurst — Thu, 04 Jan 2024 14:20:51 GMT

What is the SAS Customer Intelligence 360 Mobile SDK?