Subject: Authentication Error When Accessing SAS Viya on Azure Marketplace

Maryam31 — Tue, 03 Jun 2025 20:10:00 GMT

Dear Support Team,

I am attempting to purchase SAS Viya (Pay-As-You-Go) through the Microsoft Azure Marketplace, but I encounter the following error when signing in:

*"User account from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb'. The account needs to be added as an external user in the tenant first."*

Details:

Account used: hussainamaryam182@gmail.com

Error code: AADST516000

Organization Name:Amiuriq (pvt)Ltd

I have tried signing out and using a different browser, but the issue persists. Kindly advise on how to resolve this or proceed with the purchase.

Screenshot attached..

Best regards,
Maryam Hussaina

hussainamaryam182@gamil.com

Re: Subject: Authentication Error When Accessing SAS Viya on Azure Marketplace

cj_blake — Wed, 04 Jun 2025 00:28:27 GMT

@Maryam31 it might be worth making sure that your account satisfies all of the requirements in Microsoft's purchase validation checks.

topic Subject: Authentication Error When Accessing SAS Viya on Azure Marketplace in SAS Viya (Pay-As-You-Go)

Subject: Authentication Error When Accessing SAS Viya on Azure Marketplace

Re: Subject: Authentication Error When Accessing SAS Viya on Azure Marketplace