topic Re: Resolving validation error on Azure Marketplace in SAS Viya (Pay-As-You-Go)

Resolving validation error on Azure Marketplace

slg — Tue, 11 Oct 2022 20:05:45 GMT

So, how do you get rid of this error to create the Azure Marketplace offer? As added information, the subscription form does not include payment methods. The final status check shows the information that was provided through the form is valid - but you end up with this error:
{
"status": "Failed",
"error": {
"code": "ResourcePurchaseValidationFailed",
"message": "User failed validation to purchase resources. Error message: 'Offer with PublisherId: 'sas-institute-560503', OfferId: 'sas-viya-on-azure' cannot be purchased due to validation errors. For more information see details.
}
}

Additional note: I do not have a service limitation on Az because I had deployed viya4 in this environment and obtained all the required machine count and vCPU and memory requirements when I did that deployment.

Re: Resolving validation error on Azure Marketplace

JoshuaLaMacchia — Wed, 12 Oct 2022 02:33:27 GMT

Hi @slg, thanks for using SAS Communities!

I see in the json message:

message": "User failed validation to purchase resources. Error message: 'Offer with PublisherId: 'sas-institute-560503', OfferId: 'sas-viya-on-azure' cannot be purchased due to validation errors. For more information see details.

Would you happen to have what was included in the in those extra details?

Re: Resolving validation error on Azure Marketplace

UE — Wed, 12 Oct 2022 14:17:36 GMT

Hi @slg, thanks again for using SAS Communities!
It seems the full message you are getting could be this one:

{
"status": "Failed",
"error": {
"code": "ResourcePurchaseValidationFailed",
"message": "User failed validation to purchase resources. Error message: 'Offer with PublisherId: 'sas-institute-560503', OfferId: 'sas-viya-on-azure' cannot be purchased due to validation errors. For more information see details. Correlation Id: 'c5677544-3561-46e3-8b59-065992e47e49' The 'unknown' payment instrument(s) is not supported for offer with OfferId: 'sas-viya-on-azure', PlanId 'sas-viya-on-azure'. Correlation Id 'c5677544-3561-46e3-8b59-065992e47e49'.'"
}
}

do you confirm you have the correct type of subscription? Thanks.

Re: Resolving validation error on Azure Marketplace

slg — Wed, 12 Oct 2022 21:32:53 GMT

Yes. This looks like the full message. I was experimenting on an Azure Pass subscription which I use for testing purposes. Could that be the problem? What type of accounts qualify?

Re: Resolving validation error on Azure Marketplace

Masaru — Thu, 13 Oct 2022 04:10:00 GMT

Hi @slg, thank you for your Azure Pass Subscription information.

The thing you need for this is "be able to make a purchase" which you can find in here.

What is required to purchase and deploy SAS Viya?

https://go.documentation.sas.com/doc/en/viyaakscdc/v_001/viyaaksfaq/n09skbpwwk7m4vn122eufqzw4mgr.htm#n119k0xn8grv3gn10w40rb2awyna

Could you confirm that you can purchase products sold through Microsoft Azure Marketplace with your account?

Re: Resolving validation error on Azure Marketplace

Conor_H — Thu, 13 Oct 2022 14:13:53 GMT

Please review the purchase validation checks that Microsoft documents here:

https://learn.microsoft.com/en-us/marketplace/azure-purchasing-invoicing#purchase-validation-checkshttps://learn.microsoft.com/en-us/marketplace/azure-marketplace-overview

The most likely check failure would be that the subscription/billing account is not associated with a valid payment instrument (such as a valid credit card).

Re: Resolving validation error on Azure Marketplace

slg — Thu, 13 Oct 2022 15:38:32 GMT

Thanks!