topic Customer level Survival Analysis in Statistical Procedures

Customer level Survival Analysis

qsilver23 — Fri, 09 Feb 2018 13:51:27 GMT

If I have a list of 10K customers, 3K of which have closed, 7K remain open and a series of parameters by customer id.. can survival analysis produce a survival rate for each customer?

For example, for Cust ID 101 there is 100% chance they will remain open after 1 month, 98% after 2 months, 97 after 3 months..

Any material on this would helpful

Re: Customer level Survival Analysis

Reeza — Fri, 09 Feb 2018 16:33:05 GMT

Look at PROC LIFETEST and PROC PHREG and the examples in the documentation.

Whether you can do this depends on if you have the appropriate data to build a good model.

@qsilver23 wrote:

If I have a list of 10K customers, 3K of which have closed, 7K remain open and a series of parameters by customer id.. can survival analysis produce a survival rate for each customer?

For example, for Cust ID 101 there is 100% chance they will remain open after 1 month, 98% after 2 months, 97 after 3 months..

Any material on this would helpful

Re: Customer level Survival Analysis

qsilver23 — Fri, 09 Feb 2018 18:36:51 GMT

Just confirming.. will Proc PHREG provide survival rate for each customer?
or just the entire dataset?

Re: Customer level Survival Analysis

Reeza — Fri, 09 Feb 2018 18:39:08 GMT

I think so

@qsilver23 wrote:
Just confirming.. will Proc PHREG provide survival rate for each customer?
or just the entire dataset?