topic Re: Error with the SAS reports in the Information Delivery Portal in SAS Web Report Studio https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173663#M1913 <HTML><HEAD></HEAD><BODY><P>The WRS in 9.2 runs on jboss, so the problem may be there. Servlet containers may need restarts from time to time.</P><P>Also see what the WRS Logs say, more information here:</P><P><A href="https://support.sas.com/documentation/cdl/en/biwaag/65230/HTML/default/viewer.htm#p19xpk1mce1m6yn150bx7earvct5.htm" title="https://support.sas.com/documentation/cdl/en/biwaag/65230/HTML/default/viewer.htm#p19xpk1mce1m6yn150bx7earvct5.htm">SAS(R) 9.3 Intelligence Platform: Web Application Administration Guide, Third Edition</A></P></BODY></HTML> Tue, 27 May 2014 10:34:12 GMT Kurt_Bremser 2014-05-27T10:34:12Z Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173660#M1910 <HTML><HEAD></HEAD><BODY><P>The SAS reports in SAS Portal seems to be fluctuating. The reports are not visible at sometimes and not visible at other times.</P><P></P><P>ERROR: Operation Failed . Unable to open the report.</P><P></P><P>Could ypu anyone let me know where can report is unable to fetch the data and what can be the reason for this error?</P><P></P><P>Thanks in advance</P></BODY></HTML> Tue, 27 May 2014 07:31:52 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173660#M1910 sriram 2014-05-27T07:31:52Z Re: Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173661#M1911 <HTML><HEAD></HEAD><BODY><P>First of all, try to provide more information. Which "Report"? (Static, Web Report Studio ...)</P><P>Sometimes you have the option to display details in the error popup, these can be helpful.</P><P>It may be that the servlet container has developed a problem. Depending on the SAS version, it is either tomcat or jboss, which I would restart for a try.</P></BODY></HTML> Tue, 27 May 2014 08:55:14 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173661#M1911 Kurt_Bremser 2014-05-27T08:55:14Z Re: Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173662#M1912 <HTML><HEAD></HEAD><BODY><P>Hi Kurt,</P><P></P><P>These are static reports which fetch data from infomaps.</P><P></P><P>The reports are accesible at some times and not at other times. Also , will the browser have an effect on accessing the reports?</P><P></P><P>The SAS version i am using is 9.2 .</P><P></P><P>Thanks</P><P><BR /> </P></BODY></HTML> Tue, 27 May 2014 09:43:02 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173662#M1912 sriram 2014-05-27T09:43:02Z Re: Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173663#M1913 <HTML><HEAD></HEAD><BODY><P>The WRS in 9.2 runs on jboss, so the problem may be there. Servlet containers may need restarts from time to time.</P><P>Also see what the WRS Logs say, more information here:</P><P><A href="https://support.sas.com/documentation/cdl/en/biwaag/65230/HTML/default/viewer.htm#p19xpk1mce1m6yn150bx7earvct5.htm" title="https://support.sas.com/documentation/cdl/en/biwaag/65230/HTML/default/viewer.htm#p19xpk1mce1m6yn150bx7earvct5.htm">SAS(R) 9.3 Intelligence Platform: Web Application Administration Guide, Third Edition</A></P></BODY></HTML> Tue, 27 May 2014 10:34:12 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173663#M1913 Kurt_Bremser 2014-05-27T10:34:12Z Re: Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173664#M1914 <HTML><HEAD></HEAD><BODY><P>Could you please help me with the steps for moving ahead with the Servlet restart. Or any documentation for&nbsp; for the same?</P><P></P><P>Thanks in advance.</P></BODY></HTML> Tue, 27 May 2014 12:44:24 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173664#M1914 sriram 2014-05-27T12:44:24Z Re: Error with the SAS reports in the Information Delivery Portal https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173665#M1915 <HTML><HEAD></HEAD><BODY><P>It depends heavily on your setup. If you did not do that yourself, go to the one who did and ask him to restart jboss.</P></BODY></HTML> Tue, 27 May 2014 12:47:34 GMT https://communities.sas.com/t5/SAS-Web-Report-Studio/Error-with-the-SAS-reports-in-the-Information-Delivery-Portal/m-p/173665#M1915 Kurt_Bremser 2014-05-27T12:47:34Z