topic Re: Mouse wheel graph interaction in SAS Visual Analytics

Mouse wheel graph interaction

ghartge — Thu, 08 Feb 2018 17:29:05 GMT

Greetings everyone,

I posted this question previously and have not had any response or success in solving the issue. Here is my problem;

I have a report that has multiple graphs, both bar, and line. When a user navigates to the report and uses their mouse wheel to scroll down the report and ends up hovering over a graph while scrolling, the graph expands greatly with no way to "easily" return to the original display. Actually, I have never been able to return to the original display once this occurs without reloading the report. I am certain others have encountered this and it has become a significant issue and was the only factor in a less than stellar rollout of the project.

Is there any way to prevent the mouse wheel from causing changes to axises on the graph when using a desktop? In other words, prevent the ability to "zoom in"? Can the graph be made "static"? Viewing through the mobile app doesn't seem to be as susceptible to scrolling since it seems you need to use two fingers in order to zoom in.

Thanks,

Gary

My previous post was here;

https://communities.sas.com/t5/SAS-Visual-Analytics/Disable-mouse-wheel-for-graphs-charts-in-VA-7-4/m-p/393964#M8087

Re: Mouse wheel graph interaction

ballardw — Thu, 08 Feb 2018 23:44:34 GMT

This behavior is likely more the settings for specific mouse drivers and possibly the application viewing the report.

You may get a response if you mention the specific mouse and driver used as well as operating system involved.

Re: Mouse wheel graph interaction

SASKiwi — Fri, 09 Feb 2018 08:11:43 GMT

I've noticed that feature with VA 7.4. AS far as I'm aware there isn't a way to disable it. We don't find it troublesome though as we design all our VA reports to fit on one screen, so they don't need to be scrolled. Hence there is no need to use the mouse wheel.

If there is too much to fit on one screen then we use the button bar technique to swap between different versions of report objects, or move objects to a new tab.

Re: Mouse wheel graph interaction

ghartge — Wed, 11 Apr 2018 20:10:21 GMT

A work ticket has been created for this issue at SAS. Hopefully, it won't take too long for resolution. I am already getting questions about possibly going in a different direction and using a different reporting software tool.

4/11/2018

Re: Mouse wheel graph interaction

Madelyn_SAS — Wed, 11 Apr 2018 20:15:32 GMT

Also, you can double-click the graph to toggle to the previous zoom state.

Re: Mouse wheel graph interaction

ghartge — Wed, 07 Nov 2018 19:03:05 GMT

This issue seems to have been resolved. Thank you!

Re: Mouse wheel graph interaction

SoliD — Wed, 27 Feb 2019 14:51:50 GMT

I'm still experiencing this, how was it resolved?

Re: Mouse wheel graph interaction

Madelyn_SAS — Wed, 27 Feb 2019 15:06:29 GMT

There is no way to disable the ability to zoom in and out on the chart. I am not sure what the "resolution" for the other customer was. There are feature requests for this, but another way to bring this to the attention of product management is to enter a SASWare Ballot idea. In this way, other customers can vote on it. Product management and R&D do review the list regularly.

Re: Mouse wheel graph interaction

SoliD — Wed, 27 Feb 2019 15:18:30 GMT

Thanks

Re: Mouse wheel graph interaction

ghartge — Wed, 27 Feb 2019 15:18:52 GMT

Greetings,

It seems the issue we were experiencing has been resolved but no official word on it. Our issue was that once you used he mouse wheel on a graph you could not return to the original display of that graph, you were forced to reload he entire report. The zoom in and out feature with the mouse wheel appears to be functioning properly now. We were not looking to disable it.

Thanks,

Gary