topic Re: SAS Mobile BI in SAS Visual Analytics

SAS Mobile BI

Mrityunjay_Kuma — Fri, 01 Dec 2017 06:57:03 GMT

Hi,

Cant Connect to SAS VA Server in Mobile BI App, Getting error connection timed out.

Can you please help.

Br,

Mrityunjay kumar

Kurt_Bremser — Fri, 01 Dec 2017 07:34:17 GMT

Have your server admin check if all services are up. If yes, have your network people check the connection.

Mrityunjay_Kuma — Fri, 01 Dec 2017 07:39:11 GMT

hi,

Yes, All services are up and there is issue with network, Because same VA reports are working fine with SASVisualAnalyticsHub in web.

Br,

Mrityunjay kumar

JuanS_OCS — Fri, 01 Dec 2017 08:52:16 GMT

is it you or also other Mobile BI users who is getting the connection problem? How are you connecting to the server?

I agree with Kurt, I think it is a good idea to put your network guys and your SAS VA admin working together "in the same room" .

Mrityunjay_Kuma — Fri, 01 Dec 2017 09:30:21 GMT

Hi,

Connection problem solved now, Connected through VPN and active with Pulse secure.

But now getting message while connecting " Insufficient information to fullfill the request".

What would be the possible cause ?

Br,

Mrityunjay kumar