topic Re: LASR Server Question in SAS Visual Analytics

LASR Server Question

Eureka — Tue, 03 Dec 2013 17:31:52 GMT

Anyone have any suggestions for troubleshooting a LASR Server that fails to start (non-distributed environment)?

Re: LASR Server Question

ShaneGibson_OptimalBI — Tue, 03 Dec 2013 18:18:56 GMT

Did it used to start and now just stopped?

Re: LASR Server Question

Eureka — Tue, 03 Dec 2013 18:40:17 GMT

Yes.

Re: LASR Server Question

justin_sas — Tue, 03 Dec 2013 18:53:04 GMT

Hi Eureka,

It would probably be faster if you call SAS Tech Support, they should be able to help you troubleshoot this.

Off the top of my head, the port could be in use or you have a stray SAS session or you have more than 16 LASR servers running, or your license has expired.

Regards,

Justin

Re: LASR Server Question

ShaneGibson_OptimalBI — Tue, 03 Dec 2013 21:28:39 GMT

So first of I would look at what has been changed, patches, maintenance releases, config changes etc.

Assuming none of those then like Justin mentioned, licenses first. Applying the VA license process is a little different to normal licenses we have found (through experience 😉

If its not that then its a combination of reviewing logs, and testing each layer of the SAS environment (i.e can you connect to Metadata, can you access the file system etc)