topic VA 7.4 List Box Scroll bars missing in SAS Visual Analytics

VA 7.4 List Box Scroll bars missing

ScottJP — Tue, 24 Oct 2017 11:35:09 GMT

Hello - Is this a known issue or just me?

7.4, Chrome, HTML viewer. In the Designer, I have scroll bars on list boxes. In the viewer, they are missing (rendering my list boxes pointless).

Would anyone know if there is a workaround for this please? (Other than making my list boxes as tall as the screen?

Thanks in advance!

Re: VA 7.4 List Box Scroll bars missing

SASKiwi — Tue, 24 Oct 2017 19:26:57 GMT

Have you tried another browser like IE or Firefox to see if the issue is browser-related?

Re: VA 7.4 List Box Scroll bars missing

ScottJP — Wed, 25 Oct 2017 07:32:31 GMT

Good point - The scrollbars work in:

Firefox v 56.0 64bit with Flash 27.0.0

Don't work in Chrome 61.0.3163.100 (Official Build) (64-bit) with flash 27.0.0.170.

Flash shouldn't matter (in theory) as we're using the html viewer now.

SAS: Sort it out please!

Re: VA 7.4 List Box Scroll bars missing

HunterT_SAS — Wed, 25 Oct 2017 14:28:20 GMT

This is interesting. I am unable to reproduce this in Chrome for modern VAV 7.4. I set a list control in precision mode, made it about as small as I see yours (actually tried several different sizes) and in all cases the scroll bars appeared in both Designer and Viewer.

Since it works in Firefox, could you try clearing your browser cache in Chrome if you haven't done that already and let us know if that makes any difference?

Re: VA 7.4 List Box Scroll bars missing

ScottJP — Wed, 25 Oct 2017 15:40:11 GMT

Hello - Thanks for the advice. This didn't resolve the issue, although I have now resolved in another way.

We're using 7.4 also. I cleared the cache but there was no change.

I'd logged onto our SAS server, and launched Chrome on there. There was no problem viewing the scrollbars in the modern viewer in there also.

I went to see the version of Chrome installed (in about Chrome). As I did, Chrome auto-updated to Version 62.0.3202.62 (Official Build) (64-bit).

When I then relaunched Chrome on the server, the scroll bars were missing.

I uninstalled and reinstalled Chrome on my local PC, and did the update, but the scroll bars were still missing. (So, it is perhaps an issue with this update.)

However, I have now restarted my PC after this update, and the scroll bars are appearing as normal. (They still don't appear on the server but I guess they will after the server's weekend restart). So, this is ok.

Thanks for the advice - All sorted now.