topic SAS VA Email Sending error in SAS Visual Analytics

SAS VA Email Sending error

sandeep_reddy — Tue, 20 Jun 2017 04:45:41 GMT

Hi,

I am getting an error as An error Occurred. Please contact your system administrator while trying to send an email from sas visual analtics Report viewer file menu.

Where as ,when I try sending emails from Report designer window ,i am able do that successfully.

I have checked multiple logs ,no logs are descriptive about this error .Please kindly suggest.

Thanks & Regards,

Sandeep

Re: SAS VA Email Sending error

alexal — Sun, 25 Jun 2017 07:52:29 GMT

@sandeep_reddy,

First of all, please verify that you have correct email settings for your SAS session. Start the workspace server and run the following program:

proc options group=EMAIL value; run;

Re: SAS VA Email Sending error

Madelyn_SAS — Fri, 30 Jun 2017 18:18:00 GMT

Did you look in the hyperlink log for errors?

/SAS-configuration-directory/Lev1/Web/Logs/SASServerX_Y/SASVisualAnalyticsHyperlink7.x.log

Re: SAS VA Email Sending error

sandeep_reddy — Thu, 13 Jul 2017 05:50:48 GMT

Hello All,

I have updated browser settings as "classic" and it is working perfectly now. As a hot fix i have updated va.ui.mode as classic.

Thanks & Regards,

Sandeep.o