topic SAS VA DataBuilder not responding to mouse events in SAS Visual Analytics

SAS VA DataBuilder not responding to mouse events

balraj — Wed, 14 Jun 2017 11:21:57 GMT

Hi Community,

I'm working on creating a query using SAS VA Data Builder, problem i'm facing is I'm unable to perform mouse click events on the tables added like selecting columns, resizing table, selecting join conditions.

I've tried re-starting of my server twice and clearing browser cache but didn't work.

Please guide me through to resolve this.

Kind Regards,

Balraj P

Re: SAS VA DataBuilder not responding to mouse events

ScottJP — Wed, 14 Jun 2017 11:57:43 GMT

Hi - We have same problem, today only.

We've noticed that Report Designer is also affected for us.

The problem was apparent in Chrome only, with no problems in IE 11 or Firefox. We have reinstalled Flash, and now have the problem across 3 browsers.

There was a Windows update for Flash player last night (https://support.microsoft.com/en-us/help/4022730/security-update-for-adobe-flash-player-april-11-2017) so we think this may have caused the problem.

To replicate for us, we cannot right click in top pane of data query builder, and cannot move objects in report designer.

Re: SAS VA DataBuilder not responding to mouse events

ScottJP — Wed, 14 Jun 2017 11:59:42 GMT

There is explanation of the problem in another thread : https://communities.sas.com/t5/SAS-Visual-Analytics/Lastest-release-of-Adobe-Flash-Player-26-0-0-126-causes-problems/m-p/366754#M7362

Re: SAS VA DataBuilder not responding to mouse events

Madelyn_SAS — Wed, 14 Jun 2017 13:47:40 GMT

There is now a SAS note for this issue. R&D is investigating. We will update the note when we know more.

http://support.sas.com/kb/60/624.html