topic SAS Visual Analytics Hub Home Screen in SAS Visual Analytics

SAS Visual Analytics Hub Home Screen

davidbao — Tue, 28 Mar 2017 23:38:38 GMT

Hi,

I am a new user to SAS VA and when I log into the VA hub I ONLY see the Theme Designer tile, I cannot add any other tiles. I have attached 2 screenshots, 1 showing what I expect to see and the other what I actually see.

I have even gone into SAS Management Console to give myself access as a VA administrator with no effect.

Thanks

David

Re: SAS Visual Analytics Hub Home Screen

SASKiwi — Wed, 29 Mar 2017 01:27:33 GMT

Make sure you have the metadata roles Visual Analytics Data Administrator and Visual Data Builder Administrator as well.

Re: SAS Visual Analytics Hub Home Screen

Madelyn_SAS — Wed, 29 Mar 2017 13:19:45 GMT

It sounds like you are encountering the issue in this SAS note:

http://support.sas.com/kb/56/056.html

But, first, I suggest clickiing on the Shortcut Tile. If you click the Application drop-down list, do you see any applications other than Theme Designer. I'm asking because, if you add yourself to a role after you have already opened SAS Home, then the additional application tiles are not added by default.

Re: SAS Visual Analytics Hub Home Screen

davidbao — Wed, 29 Mar 2017 21:55:35 GMT

Thank you. drop down list is still Theme Designer only, must be the metadata license.

Re: SAS Visual Analytics Hub Home Screen

jhaque — Thu, 07 Sep 2017 12:51:17 GMT

Hi I am also facing same kind of issue. It shows white screen apart from home.left side having all apps but nothing in application theme. i tried to reset but no result. Can you please help me on this?

Re: SAS Visual Analytics Hub Home Screen

Madelyn_SAS — Thu, 07 Sep 2017 13:31:57 GMT

If SAS Home is blank, but the applications menu on the left shows the SAS Visual Analytics applications, then you might be encountering this issue:

http://support.sas.com/kb/59/914.html

Are you able to use any of the applications from the left pane, or do you see the error in the note.

Re: SAS Visual Analytics Hub Home Screen

davidbao — Thu, 07 Sep 2017 23:05:06 GMT

Hi,

The issue is with your license. The accepted solution in the thread explains it.

You will need to give yourself access on SAS management console.

David