topic Re: Menu bars not working in VA in SAS Visual Analytics

Menu bars not working in VA

Taila — Wed, 15 Feb 2017 11:51:46 GMT

lasr table tab on menubar not working and right pane of SAS VA Manage Environment is blank,can anyone help me on this

Re: Menu bars not working in VA

LinusH — Wed, 15 Feb 2017 11:53:47 GMT

Please, more information needed.

Has this worked before?

What happens when someone else is trying the same?

VA & browser versions...

Who is the SAS admin?

Re: Menu bars not working in VA

Taila — Wed, 15 Feb 2017 12:25:09 GMT

Hello LinusH thanks for the reply please see below my answers regarding your questions;

Yes, it worked before

When my colleage tried to log in using my laptop he/she experience the same problem...but when i log in to my colleage's laptop i dont have this problem.

Am using Windows 8 and VA 7.3

Am not the SAS Admin only my Manager

Re: Menu bars not working in VA

LinusH — Wed, 15 Feb 2017 12:41:40 GMT

So it seems something has changed on your laptaop, and you need to figure out what.

In a trouble shooting campaign like this, assistance from SAS tech support, as well as your PC support team.

Re: Menu bars not working in VA

Taila — Thu, 16 Feb 2017 07:59:27 GMT

I managed to find solutions for the above indicated problem by both clearing browser cache on Internet Explorer or using different browser such chrome instead of Internet Explorer.