https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/309817#M5765 <P>Please confirm you are using a supported OS / browser combination for SAS VA on your Surface Pro. Windows 10 is also supported in addition to those listed.</P> <P>&nbsp;</P> <P><A href="http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Commons24" target="_blank">http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Commons24</A></P> <P>:</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 07 Nov 2016 19:05:47 GMT SASKiwi 2016-11-07T19:05:47Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/309766#M5763 <P>When we put in our credentials is says "You have signed in". But same credentials on a dell laptop log us in.</P><BR /><IMG src="https://communities.sas.com/t5/image/serverpage/image-id/13115i626099F75B900270/image-size/large?v=1.0&amp;px=600" border="0" alt="loginscreen.PNG" title="loginscreen.PNG" /> Mon, 07 Nov 2016 16:47:02 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/309766#M5763 cealoi 2016-11-07T16:47:02Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/309817#M5765 <P>Please confirm you are using a supported OS / browser combination for SAS VA on your Surface Pro. Windows 10 is also supported in addition to those listed.</P> <P>&nbsp;</P> <P><A href="http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Commons24" target="_blank">http://support.sas.com/documentation/prod-h/hc/2.5/en/HTML/Common_Components_HTML_System_Reqs.htm#Commons24</A></P> <P>:</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 07 Nov 2016 19:05:47 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/309817#M5765 SASKiwi 2016-11-07T19:05:47Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311383#M5811 <P>Thanks, it is IE11...however, out of curiousity, I don't see Edge listed....does SAS distinguish between using Edge versus the original IE?</P> Mon, 14 Nov 2016 12:32:19 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311383#M5811 cealoi 2016-11-14T12:32:19Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311392#M5812 <P>I run on a Surface Pro 3 thru VPN in Edge without any problems !!</P> Mon, 14 Nov 2016 13:07:02 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311392#M5812 Torben_Pedersen 2016-11-14T13:07:02Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311853#M5820 <P>Since you are using a supported browser I suggest you track this to SAS Tech Support. I suspect browser version is not relevant to your problem.</P> Tue, 15 Nov 2016 21:16:11 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-log-in-to-SAS-VA-from-a-Surface-Pro/m-p/311853#M5820 SASKiwi 2016-11-15T21:16:11Z