topic Re: SAS Mobile BI Secure Server connection in SAS Visual Analytics

SAS Mobile BI Secure Server connection

ashishj816 — Tue, 14 Jun 2016 07:23:14 GMT

Hi,

I am facing problem while adding Server in SAS Moble BI (Ipad),after entering the credentials it throws messege "A secure connection could not be established with this server.Verify that all required Certificates have been installed".

My Server is https which is secured connection so how to download certificates?

Re: SAS Mobile BI Secure Server connection

userid007 — Thu, 16 Jun 2016 05:47:57 GMT

Hi ashishj816,

What is the port that you are using ? Should be 443 as a default for https

Best ,

Sai Korrapati

Re: SAS Mobile BI Secure Server connection

ashishj816 — Thu, 16 Jun 2016 06:52:14 GMT

I am using same port 443

Re: SAS Mobile BI Secure Server connection

userid007 — Thu, 16 Jun 2016 07:56:28 GMT

Do you get any certificate errors when you try the link from pc?

Re: SAS Mobile BI Secure Server connection

userid007 — Thu, 16 Jun 2016 07:56:48 GMT

Also, is the cert internal or external

Re: SAS Mobile BI Secure Server connection

Madelyn_SAS — Thu, 16 Jun 2016 18:13:40 GMT

This SAS note has information about that error:

Usage Note 54350: SAS® Mobile BI requires your device to trust certificates used for Secure Sockets Layer (SSL) connections

http://support.sas.com/kb/54/350.html

Re: SAS Mobile BI Secure Server connection

userid007 — Fri, 17 Jun 2016 02:16:57 GMT

either case( internal / external) send the cert root to Ipad via email ( easiest option ) and open the root to install the cert into trusted zone. This issue will be caused by apple iOS if the key store does not have the root in them .