topic Re: Start service of SAS Metadata Server in SAS Visual Analytics

Start service of SAS Metadata Server

ivnsau — Tue, 25 Aug 2015 18:07:50 GMT

Hi, help please

I restart my server of SAS Visual Analytics on Windows Server 2008 R2 and when trying to start services no longer could in the part of SAS Metadata server. I do not know that it can be, and could not solve.

The license is active.

Reboot several times and nothing.

Thanks.

Re: Start service of SAS Metadata Server

avvy — Wed, 26 Aug 2015 04:10:02 GMT

Hi,

I would request you to stop all the "SAS Services" first and then try to restart them in some fixed order which can be found in document below

SAS(R) 9.4 Intelligence Platform: System Administration Guide, Fourth Edition . Hope this should solve your issue.

If at all this doesn't solves the issue, I would suggest you to raise the issue with SAS Technical support.

Regards,

Abhishek

Re: Start service of SAS Metadata Server

quentin_baudewijns — Wed, 26 Aug 2015 06:30:49 GMT

HI,

The root cause should be logged in the SAS Metadata Server log. The default location is documented at the following location:

SAS(R) 9.4 Intelligence Platform: System Administration Guide, Fourth Edition

Hope this helps,

Kind regards,

Quentin

Re: Start service of SAS Metadata Server

ivnsau — Wed, 26 Aug 2015 20:37:28 GMT

that method and try it and it did not work, thanks.

kind regards.

Re: Start service of SAS Metadata Server

ivnsau — Wed, 26 Aug 2015 20:44:15 GMT

thanks, I'll try to see if I fix that.

kind regards.

Re: Start service of SAS Metadata Server

ivnsau — Fri, 28 Aug 2015 17:17:38 GMT

I found the solution in this page

37408 - The object spawner might fail to start when you are installing SAS® 9.2 on a Windows operating system: The error "Host name resolution failed" occurs

Thanks to all!