https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-open-report-in-SAS-VA-An-error-was-encountered-loading/m-p/964372#M18716 <P>It is difficult to tell what the problem could be just from that error. Was the report exported into a JSON package from a different environment? Is that environment the same or a lower version than the one you are importing it into? Were there any errors when exporting the report? Did the report work correctly in its original environment?&nbsp;</P> Tue, 15 Apr 2025 20:53:54 GMT Madelyn_SAS 2025-04-15T20:53:54Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-open-report-in-SAS-VA-An-error-was-encountered-loading/m-p/964371#M18715 <P>Hello folks,&nbsp;</P><P>I imported a report using the Content -&gt; Import functionality through SAS Environment Manager, but when I try to open the report, I receive the following error message:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dishenpancholi_0-1744748329025.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/106262i7D0E86032A8B220D/image-size/medium?v=v2&amp;px=400" role="button" title="dishenpancholi_0-1744748329025.png" alt="dishenpancholi_0-1744748329025.png" /></span></P><P>On checking the logs in the SAS Environment Manager, I could see multiple errors saying</P><P>Level: ERROR</P><P>Source: reportservicesgroup</P><P>Message:&nbsp;"ERROR_INDETERMINATE_CONTENT_MEDIA_VERSION_fmt] An error occurred. Action: GET content(json). The content version cannot be determined from the media type or the content:28"&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dishenpancholi_1-1744748973922.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/106264iADF9BCAA26E06B4A/image-size/medium?v=v2&amp;px=400" role="button" title="dishenpancholi_1-1744748973922.png" alt="dishenpancholi_1-1744748973922.png" /></span></P><P>&nbsp;</P><P>Thank you so much in advance.&nbsp;</P><P>&nbsp;</P><P>Thank you,</P><P>Dishen Pancholi</P> Tue, 15 Apr 2025 20:29:46 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-open-report-in-SAS-VA-An-error-was-encountered-loading/m-p/964371#M18715 dishenpancholi 2025-04-15T20:29:46Z https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-open-report-in-SAS-VA-An-error-was-encountered-loading/m-p/964372#M18716 <P>It is difficult to tell what the problem could be just from that error. Was the report exported into a JSON package from a different environment? Is that environment the same or a lower version than the one you are importing it into? Were there any errors when exporting the report? Did the report work correctly in its original environment?&nbsp;</P> Tue, 15 Apr 2025 20:53:54 GMT https://communities.sas.com/t5/SAS-Visual-Analytics/Unable-to-open-report-in-SAS-VA-An-error-was-encountered-loading/m-p/964372#M18716 Madelyn_SAS 2025-04-15T20:53:54Z