topic Re: SAS VA Slowness post Adobe de flash in SAS Visual Analytics

SAS VA Slowness post Adobe de flash

kranthi214 — Wed, 30 Dec 2020 03:18:22 GMT

Hi All,

Does anyone facing Slowness in SAS VA 7:1 post Adobe de flash?

I am facing a slowness issue during the initial login. However global support team could not able provide right solution.

Re: SAS VA Slowness post Adobe de flash

SASKiwi — Wed, 30 Dec 2020 04:29:22 GMT

Flash doesn't expire until 31 Dec so I doubt that would be the cause. Since VA 7.1 will still require Flash after 31 Dec (only VA 7.5 or Viya VA is completely de-Flashed) you will need to ensure it is not removed or deactivated.

Re: SAS VA Slowness post Adobe de flash

AnandVyas — Thu, 31 Dec 2020 02:31:53 GMT

Hi @kranthi214

While TS would be the best to answer this query based on the diagnostics they have performed, but do you see slow performance for all the users in the system or only a group of them? Based on my past experience working with SAS Web applications, initially apps take a bit of time to build cache and could be a bit slow, later it's normal.

Did you try changing browsers, machines, users at different network locations to determine if this a common cause for everyone? This can help better determine the root cause and finding a solution for it.