topic Re: Visual Analytics Viewer error in SAS Visual Analytics

Visual Analytics Viewer error

Alex91 — Mon, 24 Feb 2020 18:02:24 GMT

Hello

I have a problem opening any report in report viewer. it says the error below.

But in report designer all reports can be succecfully opened.

How i can fix it?

Re: Visual Analytics Viewer error

Sam_SAS — Mon, 24 Feb 2020 18:22:36 GMT

Hello Alex,

Do you get this error when opening a report link, or when you navigate to a report through the Open menu, etc?

Also, which version of VA do you have?

Thanks,
Sam

Re: Visual Analytics Viewer error

Madelyn_SAS — Mon, 24 Feb 2020 18:30:58 GMT

In SAS Visual Analytics Designer, in the Open dialog box where you would browse to a report, what is available to select in the Type field?

You might be encountering this issue: http://support.sas.com/kb/55/653.html

Re: Visual Analytics Viewer error

Alex91 — Mon, 24 Feb 2020 18:32:35 GMT

Yes, as far as i have no list of reports in report viewer for some reason, i open every report through browse menu.

We have got 7.4 version.

Re: Visual Analytics Viewer error

Alex91 — Mon, 24 Feb 2020 19:17:47 GMT

To be honest, didn't get the question =/ In VA Designer i usually open a report via "open report"

Re: Visual Analytics Viewer error

Madelyn_SAS — Mon, 24 Feb 2020 19:20:44 GMT

I think you might be encountering the issue in this SAS Note: ttp://support.sas.com/kb/55/653.html

Can you please follow the instructions in the note:

If you encounter these problems, look for the bisrvmid_loadContent_<timestamp>.log. This log is in a location that is similar to </SAS-configuration-directory>/Lev1/Logs/Configure/.

If the log does not exist, then the script that loads content was never run. In this case, you must manually run the manualLoadContent script.
If the log exists, then it probably contains an error that indicates why the step to load content failed.

Re: Visual Analytics Viewer error

Alex91 — Mon, 24 Feb 2020 20:43:08 GMT

I think you might be encountering the issue in this SAS Note: ttp://support.sas.com/kb/55/653.html

This helped for me! thanks a lot!