topic Re: No shockwave in the list in SAS Visual Analytics

No shockwave in the list

Madronos — Sun, 13 Oct 2019 18:38:45 GMT

Good Afternoon,

I'm doing the SAS Course and I've just found a problem in Visual Analytics that I can't open the adminstrator panel or any other because, aparently I don't have an extension called shockwave flash player. I've tried to update on the adobe's site but I didn't find a way to do that, mainly because the add on was discontinued. I coudn't find any help on the SAS community posts and when I found someone with the same problem I realized that anyone hasn't showed a solution.

I really like the SAS enviroment, but I really have to say that this issues with the course are a really pain in the neck and make us to lose a lot of time trying to find a solution.

I really need some help. If you need some more informations about this issue let me know.

e-mail: fontenelle.cgi@gmail.com

Regards,

Henrique Fontenelle

Re: No shockwave in the list

Sam_SAS — Mon, 14 Oct 2019 13:51:31 GMT

Hello Henrique,

There was a recent thread here on the same issue:

https://communities.sas.com/t5/SAS-Visual-Analytics/Flash-player-not-enabled-and-Shockwave-not-in-list-of-Managed/td-p/594281

The course that you are taking should really be updated to Visual Analytics 7.5 or later, which does not use Flash.

Sam

Re: No shockwave in the list

Madronos — Fri, 18 Oct 2019 12:14:16 GMT

Good Morning,

I'm stuck because of that. I can't visualize the charts on Visual Analytics and do the exercises.

best regards,

Henrique Fontenelle

Re: No shockwave in the list

SASKiwi — Fri, 18 Oct 2019 22:03:48 GMT

I'd recommend contacting SAS Tech Support on this. They might be aware of a workaround to get Flash installed.

Re: No shockwave in the list

Madronos — Tue, 22 Oct 2019 01:42:42 GMT

I'm still stuck trying to fix that. I can only see this page.

Re: No shockwave in the list

Sam_SAS — Tue, 22 Oct 2019 14:03:28 GMT

If the course that you are taking is offered by SAS, please contact training@sas.com for assistance.

Re: No shockwave in the list

Madronos — Sat, 26 Oct 2019 23:02:37 GMT

Good evenning,

I've received the help from SAS Tech support. I was using the IE instead of Mozilla.

Best regards,

Henrique Fontenelle