topic Re: VA reports not available after SAS upgrade lisence in SAS Visual Analytics

VA reports not available after SAS upgrade lisence

supportpdp — Mon, 11 Feb 2019 07:17:01 GMT

After updating SAS lisence many VA reports became unavilable eg table AAA not found or data source not accesible. Also in some queries now i get message regarding the name length that is too long (Greek fileds names only)

Can anyone tell me what went wrong and how this can be fixed?

Re: VA reports not available after SAS upgrade lisence

SASKiwi — Mon, 11 Feb 2019 07:33:28 GMT

Did you apply your licence to all of the VA servers, then also load the SID file into metadata? This applies to VA 7.x. The process for VA 8.x might be different.

As a starting point I would do a physical reboot of all of the VA servers just in case something didn't start correctly.

In any case your symptoms don't appear to be licence-related so I suggest you open a track with SAS Tech Support. They are in the best position to diagnose your problem.

Re: VA reports not available after SAS upgrade lisence

supportpdp — Mon, 11 Feb 2019 07:49:22 GMT

Yes, we followed the steps accordingly. This happened after rebooting. i will open the post where you said, thank you

Re: VA reports not available after SAS upgrade lisence

Madelyn_SAS — Mon, 11 Feb 2019 13:55:08 GMT

Messages about data sources not being available sounds like your tables are not loaded into the LASR server. When you restart the LASR server, the tables are unloaded. You must reload them.