topic Re: SAS Studio 3.8 hangs when loading Files and Folders in SAS Studio

SAS Studio 3.8 hangs when loading Files and Folders

Nicolai70 — Wed, 27 Mar 2019 07:45:37 GMT

Hi.

my SAS Studio 3.8 is stuck on loading the Files and Folders

I have a version 3.1 running fine on the syste

Re: SAS Studio 3.8 hangs when loading Files and Folders

Kalind_Patel — Wed, 27 Mar 2019 08:38:27 GMT

Try to open it in different browser or in Incognito Mode, it might be possible that your browsers caches giving you trouble!

Re: SAS Studio 3.8 hangs when loading Files and Folders

Nicolai70 — Wed, 27 Mar 2019 10:04:21 GMT

Tried that.

Not working

Is there any log file that would give hints regarding this issue?

Re: SAS Studio 3.8 hangs when loading Files and Folders

andreas_lds — Wed, 27 Mar 2019 11:21:33 GMT

Where is version 3.8 running? On your local system?

Re: SAS Studio 3.8 hangs when loading Files and Folders

Nicolai70 — Wed, 27 Mar 2019 11:22:47 GMT

yes

Check the logs in following locations: SAS Object Spawner...

Kalind_Patel — Wed, 27 Mar 2019 12:22:54 GMT

Check the logs in following locations:

SAS Object Spawner: configuration-directory\spawner\logs

SAS Web Application Server: configuration-directory\appserver\studio\logs

Re: Check the logs in following locations: SAS Object Spawner...

Nicolai70 — Wed, 27 Mar 2019 14:01:37 GMT

Being an local installation, I do no find these locations

Re: Check the logs in following locations: SAS Object Spawner...

Stanley_SAS — Wed, 27 Mar 2019 17:37:02 GMT

Try downloading and installing the latest version of 3.8 Single User Edition from https://support.sas.com/downloads/package.htm?pid=1924

Don't forget to stop the local SAS server before installing the new version.

This version does not specifically fix a hanging-folders-tree defect, but perhaps your current install is somehow corrupted.

Re: SAS Studio 3.8 hangs when loading Files and Folders

andreas_lds — Wed, 27 Mar 2019 20:37:08 GMT

Could it be a problem that two versions are installed on the same system?

Re: SAS Studio 3.8 hangs when loading Files and Folders

Stanley_SAS — Wed, 27 Mar 2019 20:51:01 GMT

Having multiple versions of SAS Studio Single User Edition on the same machine is not a problem. You should see separate entries in the Windows Start menu for each installed version (e.g. 3.6, 3.7, 3.8).

Re: SAS Studio 3.8 hangs when loading Files and Folders

Nicolai70 — Thu, 28 Mar 2019 06:56:30 GMT

Starting the applications is not a. It just doesn't want to connect to my Files and Folders locally on my machine.

I can get access to the functionality of SAS Studio, e.g. Snippets, but no listing of my Files and Folders

Re: SAS Studio 3.8 hangs when loading Files and Folders

Stanley_SAS — Thu, 28 Mar 2019 13:33:11 GMT

Can you take a screenshot of the "About SAS Studio" dialog?

Re: SAS Studio 3.8 hangs when loading Files and Folders

Nicolai70 — Thu, 28 Mar 2019 13:40:13 GMT

Could this line being missing be one of the reason?

C:\Program Files\SAS\SASStudioSingleUser\3.8\war\config\config.properties

webdms.workspaceServer.showLocalDrives=true

???

Re: SAS Studio 3.8 hangs when loading Files and Folders

Stanley_SAS — Thu, 28 Mar 2019 13:58:41 GMT

The config.properties setting webdms.workspaceServer.showLocalDrives is not applicable to Single User Edition.

Here's a note from the SAS Studio 3.8 Single User Edition download page:
"Use this download to add the Single-User Edition of SAS Studio 3.8 to your Windows desktop. SAS Studio should be installed on the same machine as Base SAS release 9.4M4 or later."

The screenshot indicates that you have SAS 9.4M1 installed, so you will need to use an earlier version of Single User edition.