topic Re: SAS Studio | Initializing in SAS Studio

SAS Studio | Initializing

MariaD — Wed, 19 Sep 2018 23:31:39 GMT

Hi Folks,

I've just finish to install SAS 9.4 on AIX. When I tried to login on SAS Studio, after validate my credential, stayed on "Initializing" page and nothing happens.

Any idea?

Regards,

Re: SAS Studio | Initializing

alexal — Thu, 20 Sep 2018 11:10:30 GMT

@MariaD,

Please repeat the problem and show us this file from the middle tier /<SASConfig>/Lev<X>/Web/Logs/SASServer2_1/SASStudioMidTier<X>.log, as well as the most recent object spawner log. Do not forget to let us know the username and time when you have reproduced the problem.

Re: SAS Studio | Initializing

alexal — Thu, 20 Sep 2018 11:12:46 GMT

I forgot to mention if you are using Google Chrome, please make sure that the following hotfix has been installed:

SAS Problem Note 62389: SAS® Studio stops responding on the "Initializing" display when you use Google Chrome version 67 and later

Re: SAS Studio | Initializing

MariaD — Thu, 20 Sep 2018 11:47:29 GMT

Hi @alexal,

Thanks, I was using Google Chrome. I switched to Internet Explorer and now I can open SAS Studio.

Regards,

Re: SAS Studio | Initializing

alexal — Thu, 20 Sep 2018 11:51:11 GMT

@MariaD,

You are welcome!