topic Re: Error in running SAS in SAS Studio

Error in running SAS

Kydanso — Mon, 06 Jun 2016 18:42:10 GMT

Hello

I'm having a challenge in trying to run the Learning version of SAS (University Edition). This started when I updated the software last week.

I am using a Macbook with Chrome browser, have downloaded and installed VirtualBox 4.3.12 and installed the SAS University Edition vApp.

I can start the SAS University Edition virtual machine and get as far as trying to connect to http://localhost:10800/ as the VM advises, however my browser will then displays a blank page with the information that:

This site can’t be reached

The webpage at http://localhost:10080/ might be temporarily down or it may have moved permanently to a new web address.

I would really appreciate any advice that you might be able to give me in resolving this issue.

Thanks,

Edmund

Re: Error in running SAS

Reeza — Mon, 06 Jun 2016 20:25:56 GMT

@ShelleySessoms there have been a lot of these questions recently. Is there an issue with the latest update?

Re: Error in running SAS

BeverlyBrown — Mon, 06 Jun 2016 20:45:24 GMT

I'm checking, @Reeza. @Kydanso: There was a known issue with a recent update of University Edition, which is addressed in this Analytics U Community post by @RandyMullis: https://communities.sas.com/t5/SAS-Analytics-U/Updating-SAS-University-Edition-Your-guide-to-success/m-p/269740#U269740

A tutorial in this post may also help: https://communities.sas.com/t5/SAS-Analytics-U/SAS-University-Edition-live-tutorial-recording-NOW-available/m-p/269503#U269503

Post back here how it goes.

Re: Error in running SAS

Kydanso — Mon, 06 Jun 2016 21:05:30 GMT

Thank you for the responds. Unfortunately, it is still not working.

I don't know if there are other options.

Edmund

Re: Error in running SAS

BeverlyBrown — Mon, 06 Jun 2016 21:11:56 GMT

The next step, then, is to contact Technical Support: http://support.sas.com/techsup/contact/ I am sorry you're having all this trouble! Post back here and let us know what works for you.

Re: Error in running SAS

Ksharp — Tue, 07 Jun 2016 08:08:41 GMT

I also have been through this problem recently.

My solution is disconnect your network .

1) if you connect to network via web line/cable, pull it out and start UE again.

2) If you are using WiFi , disable the web card/adapter and start UE again.

Not sure if it still work for you .

Re: Error in running SAS

ShelleySessoms — Wed, 08 Jun 2016 15:58:20 GMT

Glad @BeverlyBrown stepped in and answered. Thanks, Bev!

Re: Error in running SAS

Kydanso — Wed, 08 Jun 2016 17:46:18 GMT

Disconnecting the internet and running the programme still didn't help.

Does anyone think if uninstall the whole setup and install it again, it will help. In that case, how can I save my files that I have already on the programme.

Regards,

Edmund