topic Re: Service Temporarily Unavailable in SAS Studio

Service Temporarily Unavailable

yuanbaobei — Tue, 03 May 2016 19:15:49 GMT

Hello, my first time to install and use SAS University Edition, but encountered the following message at the last step:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Apache PivotalWebServer Server at localhost Port 10080

Is someone else experience the same situation now? Or any past experiences? What does this really mean? How to fix it? Thanks!

Re: Service Temporarily Unavailable

BeverlyBrown — Tue, 03 May 2016 19:25:59 GMT

Hi @yuanbaobei, I'm sorry you're having such difficulty on your first experience with SAS University Edition. It's our problem, nothing you did! It is a known issue that we are working hard to resolve as quickly as possible. This post, Service Temporarily Unavailable - an update from SAS, applies in your case. Watch this forum for an update.

Re: Service Temporarily Unavailable

AmyP_sas — Tue, 03 May 2016 21:57:20 GMT

An update is available to fix this issue. Please see https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-from-SAS/m-p/267971#U267971 for the details.

Re: Service Temporarily Unavailable

Muwanguzi — Thu, 05 May 2016 17:15:30 GMT

looks like someone says this was solved. not on my end, maybe am doing something wrong, but the update didnt work i still get the error, please let me know what yu did

Re: Service Temporarily Unavailable

BeverlyBrown — Thu, 05 May 2016 17:25:20 GMT

Hi @Muwanguzi, I'm sorry you're still having trouble! We're still working on a solution. Meanwhile, there are some options you can try in this post SAS University Edition Error Messages – 5/4/16 Update from SAS. Post back here if one of those worked for you.

Re: Service Temporarily Unavailable

kwokzon — Thu, 16 Jun 2016 21:19:46 GMT

I had the same problem. Tried everything outlined in the SAS forums. The update was never succesful even after many many trials.

In the end, what worked for we was to use VMware instead of Oracle VM VirtualBox.

Here is the SAS Quick Guide for it.

Hope that helps any of you! Enjoy!

Re: Service Temporarily Unavailable

BeverlyBrown — Fri, 17 Jun 2016 13:13:52 GMT

Hi @kwokzon, thanks for sharing what worked for you! @Muwanguzi, were you able to get back on track?

Re: Service Temporarily Unavailable

neerajk — Tue, 20 Sep 2016 14:41:16 GMT

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

Re: Service Temporarily Unavailable

neerajk — Tue, 20 Sep 2016 14:42:24 GMT

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

Re: Service Temporarily Unavailable

neerajk — Tue, 20 Sep 2016 14:57:46 GMT

Thx. I could get into the SAS university edition SAS studi. Thx SAS, as usual your responsiveness is amazing to your userbase

Re: Service Temporarily Unavailable

UREEMJAMES — Tue, 03 Oct 2017 01:33:16 GMT

I'm having the same problem as my peer did.

Re: Service Temporarily Unavailable

UREEMJAMES — Tue, 03 Oct 2017 01:35:14 GMT

Problem in downloading SAS U

SAS STORE UNAVAILABLE

We're temporarily down for some scheduled updates. Sorry about that – please check back later.

Re: Service Temporarily Unavailable

RandyMullis — Tue, 03 Oct 2017 14:53:25 GMT

Hi, @neerajk. I'm sorry for your inconvenience and glad that you were able to get SAS University Edition downloaded. The problem was due to a very specific misconfiguration which we were able to determine and correct.

Thank you for using and learning SAS software!

Randy

Re: Service Temporarily Unavailable

RandyMullis — Tue, 03 Oct 2017 15:11:22 GMT

Hi, @UREEMJAMES. If you have another browser on your system, please try with that one. I think perhaps your browser has cached a "service unavailable" page. You can also trying clearing out your browser cache to see if that gives you a different response.

I'm not aware of any service disruptions with the store at this time. Please do let me know if you're successful.

Thanks,

Randy

Re: Service Temporarily Unavailable

BeverlyBrown — Tue, 03 Oct 2017 15:30:13 GMT

Thanks for helping out, @RandyMullis. Hi @UREEMJAMES, let us know what happens. Next time you have a problem, start a new topic on the Analytics U Community: https://communities.sas.com/t5/SAS-Analytics-U/bd-p/sas_analytics_u That way, you'll get an answer faster! Thanks for learning SAS.