topic Re: SAS Studio 9.4 on Unix need to reload constantly in SAS Studio

SAS Studio 9.4 on Unix need to reload constantly

Reg1na — Thu, 02 Mar 2017 23:06:15 GMT

Hi, I am running code in SAS Studio 9.4 on Unix and approximately every 30 minutes it gets stuck even submitting a simple proc print. It shows "Running.." and nothing happens. I have noticed right before getting stuck when I highlight a certain procedure it looks like there is another set of text behind it ghosting my current code. Any help is much appreciated as I am tired of reloading and resubmitting everything every 30 minutes. By the way it is not a timeout issue, mine is set to 4 hrs.

Cheers,

Regina.

Re: SAS Studio 9.4 on Unix need to reload constantly

Reeza — Thu, 02 Mar 2017 22:39:29 GMT

@Reg1na wrote:

Hi, I am running code in SAS Studio 9.4 on Unix and approximately every 30 minutes it gets stuck even submitting a simple proc print. It shows "Running.." and nothing happens. I have noticed right before getting stuck when I highlight a certain procedure it looks like there is another set of text behind it ghosting my current code. Any help is much appreciated as I am tired of reloading and resubmitting everything every 30 minutes. By the way it is not a timeout issue, mine is set or 4 hrs.

Cheers,

Regina.

Are you running SAS on your own servers or referring to SAS UE?

Re: SAS Studio 9.4 on Unix need to reload constantly

Reg1na — Thu, 02 Mar 2017 23:05:20 GMT

Reeza, it is on our own servers.

Re: SAS Studio 9.4 on Unix need to reload constantly

Reeza — Thu, 02 Mar 2017 23:23:19 GMT

Contact SAS Tech Support then.

They're the best situated to help you out, especially as SAS Studio is still relatively new and not a lot of users have experience with it, especially in an Enterprise environment.

Re: SAS Studio 9.4 on Unix need to reload constantly

Kurt_Bremser — Fri, 03 Mar 2017 07:25:44 GMT

It might be that your connection is broken by a timeout on firewalls/routers in your network path.

If you work with SAS TS, they will have you retrieve all necessary logs and determine it from there.

Re: SAS Studio 9.4 on Unix need to reload constantly

Reg1na — Mon, 06 Mar 2017 22:49:43 GMT

KurtBremser, Reeza, thank you for your help. I am in contact with TS, hopefully they can help.