topic Script error when using SAS Help in SAS Procedures

Script error when using SAS Help

mostater — Tue, 13 Mar 2012 14:16:24 GMT

Has anyone encountered an Internet Explorer Script Error when trying to access SAS Help and Documentation? The help page does not load correctly and a window repeatedly opens with this error message asking "Do you want to continue running scripts on this page?". A view refresh (F5) corrects the problem, but it isn't a good long term solution as I have to hit it whenever I navigate to a new help page. Not sure if a Windows update is causing this or what. Any help (with my help problem) would be greatly appreciated!!

Script error when using SAS Help

sassharp — Tue, 13 Mar 2012 16:20:19 GMT

http://support.sas.com/onlinedoc/913/docMainpage.jsp

Script error when using SAS Help

Tom — Tue, 13 Mar 2012 16:24:22 GMT

Yes. I had given up and have been using Chrome to browse the on line help pages.

I just retested since they have upgraded my PC to IE 8 and it seems to be working now.

Script error when using SAS Help

mostater — Tue, 13 Mar 2012 17:02:28 GMT

I am using IE 8 and viewing the online help and documentation seems OK. It's the html help files installed on my local pc that are causing the errors. I attached a screenshot of the popup error window (somewhat legible). In the background is how the help pages typically load.

Re: Script error when using SAS Help

mostater — Fri, 20 Apr 2012 21:24:17 GMT

Issue resolved. Turns out it was a Windows/Internet Explorer problem. The IT department got involved and corrected it. Not 100% sure what all was involved, but I believe they had to re-install IE8.