topic Re: Unable to see sas icon in SAS Procedures

Unable to see sas icon

ssas — Wed, 25 Mar 2009 15:42:52 GMT

Hi,
After Installation of my SAS software i am unable to find the sas icon in my
windows- Start- Programmes.
Can anyone help me to sort it out.
I know i am posting in the in-correct place, sorry about this.

Thanks in-advance,
Suresh

Re: Unable to see sas icon

sbb — Wed, 25 Mar 2009 15:47:44 GMT

Basic question: was there any difficulties at all with the install process, presuming you were the individual who did the install on your machine? Has SAS ever been installed previously on the same machine? And do you have an account with ADMIN authority for the machine? Otherwise, I would recommend contacting SAS Technical Support to open an issue.

Scott Barry
SBBWorks, Inc.

Re: Unable to see sas icon

Doc_Duke — Wed, 25 Mar 2009 15:48:41 GMT

Sounds like the installation didn't finish successfully. If your local tech support can't help, it's time for a call to SAS tech support. If you don't have admin rights, or the local tech support only gave you partial rights, things like this can happen.

You can do some limited testing. For instance, if you double click on a file with the .sas extension, does SAS come up.