topic Re: Unable to Run SAS IML in SAS/IML Software and Matrix Computations

Unable to Run SAS IML

Mixer — Tue, 16 May 2017 19:19:20 GMT

Hello All,

I receive below error when I try to run SAS IML. The SAS Depot folder was sharing on network. I tried to copy the SAS Depot folder to my local, removed IML and reinstalled it but no help. I am using Windows 10 64bits and Java(TM) SE Runtime Environment (build 1.8.0_131-b11).

Does anyone have any ideas on how to solve this problem?

Thank you very much for your input.

Re: Unable to Run SAS IML

SASKiwi — Tue, 16 May 2017 20:07:17 GMT

Did you upgrade Win 10 with the Creators Update in the last month by any chance? There are known issues with this update, SAS 9.4 and Java with SAS failing with various Java errors.

https://communities.sas.com/t5/SAS-Procedures/windows10-about-SAS9-4-ERROR-The-Java-child-process-terminated/m-p/354805#M64138

Re: Unable to Run SAS IML

Mixer — Tue, 16 May 2017 20:19:38 GMT

No, I did not update Windows 10 with the Creators Update. I tried to reinstall Java but still no help.

Re: Unable to Run SAS IML

SASKiwi — Tue, 16 May 2017 20:31:51 GMT

I suggest you open a track with SAS Tech Support.

Re: Unable to Run SAS IML

Mixer — Tue, 16 May 2017 20:32:45 GMT

Sorry, I am new here. How do I do that?

Re: Unable to Run SAS IML

Reeza — Tue, 16 May 2017 20:41:40 GMT

https://support.sas.com/en/technical-support.html#contact-technical-support

Re: Unable to Run SAS IML

Mixer — Tue, 16 May 2017 20:42:15 GMT

I just saw it too. Thank you anyway.

Re: Unable to Run SAS IML

Ksharp — Wed, 17 May 2017 12:39:33 GMT

You don't have to use IML studio. you can write IML code at normal sas code editor, as long as you have license of IML .

Re: Unable to Run SAS IML

Rick_SAS — Wed, 17 May 2017 13:13:29 GMT

You are running a 64-bit operating system. The error message indicates that you are trying to run a 32-bit JRE.

Under normal conditions, if you order a version of SAS for 64-bit Windows, it will not try to launch a 32-bit JRE from the x86 folder.

Therefore something is wrong, perhaps related to when you "tried to copy the SAS Depot folder to my local [machine]"

When you contact Technical Support, please include information about what you copied and from where. Make sure that you are installing a 64-bit version of SAS. If you want SAS/IML Studio, you also need to install that client component.

Re: Unable to Run SAS IML

Mixer — Wed, 17 May 2017 17:32:17 GMT

I just got a confirmation from Support that SAS 9.4 TS1M2 is NOT supported on Windows 10. I guess I need to update to M3. Thanks everyone.