topic Re: SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace in SAS Enterprise Guide

SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace

mpirritano — Mon, 09 Dec 2024 19:56:53 GMT

Greetings all!

We are getting workspace I/O errors in SAS EG. It is in our production environment with a viya backend. This is happening in EG on a virtual machine that is used by mulitiple people. So several people could be using the same client at the same time. Looking at SAS Enterprise Monitor we don't see the work environment as being full. Is it possible that the issue is with users sharing the same client on a VM. I'm thinking that maybe this same issue wouldn't happen if we were using the web base studio. Does anyone have any thoughts on this?

Let me know if there are any follow-up questions to help clarify the question.

Re: SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace

SASKiwi — Mon, 09 Dec 2024 23:24:48 GMT

It would be helpful if you posted examples of these errors. Do these appear in your EG log window or somewhere else?

Re: SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace

MarkAllemang — Tue, 10 Dec 2024 01:01:11 GMT

I recommend opening a tech support track on this. It will result in faster resolution. I am not aware of any thing that should cause such a difference in behavior.

Re: SAS EG Workspace returning I/O error vs SAS Viya Studio Workspace

mpirritano — Tue, 10 Dec 2024 21:36:40 GMT

Thanks so much for your help, Mark!