topic Re: EG 8.3 does not show updates (e.g. to 8.4) in SAS Enterprise Guide

EG 8.3 does not show updates (e.g. to 8.4)

HupaSuperstrip — Fri, 26 Jul 2024 13:17:18 GMT

Hi all,

On my Enterprise Guide someone likely switched of any further updates. I assume this is the reason why the update to 8.4 is not showing. Is there a way to revert the earlier decision to not show any updates for current version?

Some configuration file or so?

Thanks in advance

Re: EG 8.3 does not show updates (e.g. to 8.4)

ballardw — Fri, 26 Jul 2024 14:09:18 GMT

I would start at Tools>Options, click on the Start Up pane. There should be check box available to select for "Automatically check for updates". If it is empty click on the box to select the option.

I am not sure that would update to 8.4 though.

Re: EG 8.3 does not show updates (e.g. to 8.4)

HupaSuperstrip — Fri, 26 Jul 2024 15:49:55 GMT

Thanks ballardw,

This however did not do the trick. The box was checked. Is this routine trying to reach some end-point?
If it does, then I check why it does not reach it.

Re: EG 8.3 does not show updates (e.g. to 8.4)

SASKiwi — Fri, 26 Jul 2024 22:18:49 GMT

Internet access is required to check for updates. I assume you selected the "Check for Updates" option on the Help menu:

You should then get this window:

Did the "Check for Updates" menu option show for you and if so what happened when selecting it?

Re: EG 8.3 does not show updates (e.g. to 8.4)

HupaSuperstrip — Mon, 29 Jul 2024 16:10:27 GMT

Thanks SASKiwi,
You are right this is exactly what is happening. I am on EG 8.3 and updates to EG 8.4 are available.

I am wondering why I am not seeing the update and if possible, what can I do to get it?

Thanks

Re: EG 8.3 does not show updates (e.g. to 8.4)

SASKiwi — Mon, 29 Jul 2024 20:25:11 GMT

Please post the Update screen you are getting. Do you have internet access?

Re: EG 8.3 does not show updates (e.g. to 8.4)

HupaSuperstrip — Wed, 31 Jul 2024 08:10:24 GMT

Hi SASKiwi.

Yes I have internet access (I can browse to bbc.co.uk for instance) and I am seeing the same screens you mentioned.

and

and to confirm my version

Thanks

Re: EG 8.3 does not show updates (e.g. to 8.4)

SASKiwi — Wed, 31 Jul 2024 21:19:56 GMT

Hmm, strange. AFAIK if you have internet access then the check for updates should work. I suggest you ask SAS Tech Support about this.

Re: EG 8.3 does not show updates (e.g. to 8.4)

CaseySmith — Thu, 06 Feb 2025 22:31:07 GMT

This is an old thread, but will respond in case anyone else comes across it in a search...

This is a known issue, documented in SAS Problem Note 66889 here: https://support.sas.com/kb/66/889.html

(Problem Note 66889: The "Check for Updates" process does not notify you about updates in the 8.3 version of SAS® Enterprise Guide® and SAS® Add-In for Microsoft Office)

In short, if you have EG 8.3 with no updates (8.3.0.103), you will have to use the traditional way (SAS Deployment Manager) to install a newer 8.3 hotfix one time. After that, Check for Updates should work again.