topic Re: I have error when i want to to open server SASAPP in SAS Enterprise Guide

I have error when i want to to open server SASAPP

Satora_In — Thu, 04 Apr 2024 11:43:10 GMT

Dear all,

When I open my SASApp, I see this error. But I don't how to fix it, maybe do you have a solution?

SASapp2 server it's working

Re: I have error when i want to to open server SASAPP

JuanS_OCS — Thu, 04 Apr 2024 11:50:45 GMT

Hi there.

Unfortunately we cannot see the full message of the error. If you can share more information, it would help.

This being said, it could be a problem of port numbers (network & firewalls), or permissions or anything.

I would like to suggest you to check the logs of the Object Spawner that spawns your SASApp Workspace Server, for more information, and try to run the WorkspaceServer.bat WorkspaceServer.sh executable from your server machine.

Best regards,

Juan

Re: I have error when i want to to open server SASAPP

Satora_In — Thu, 04 Apr 2024 11:58:11 GMT

error the launch of the server process failed because of an invalid or inaccessible SASUSER library.

Re: I have error when i want to to open server SASAPP

JuanS_OCS — Thu, 04 Apr 2024 12:00:46 GMT

That helps.

It seems to me as the user does not have permission to their expected SASUSER library.

The SASAdmin should look into granting the right permissions to the expected folder.

Re: I have error when i want to to open server SASAPP

Satora_In — Thu, 04 Apr 2024 12:04:23 GMT

But I have SASUSER

Re: I have error when i want to to open server SASAPP

SASKiwi — Thu, 04 Apr 2024 19:18:54 GMT

That's the SASUSER metadata group which has nothing to do with the SASUSER library and the permissions required for the folder it is using. Talk to your SAS administrator to get this fixed.

Re: I have error when i want to to open server SASAPP

Satora_In — Fri, 05 Apr 2024 16:36:48 GMT

Администратор незнает, как найти эту библиотеку SASUSER

Re: I have error when i want to to open server SASAPP

Satora_In — Fri, 05 Apr 2024 16:40:32 GMT

How to find this library SASUSER

Re: I have error when i want to to open server SASAPP

Satora_In — Fri, 05 Apr 2024 16:44:53 GMT

How to find this library SASUSER

Re: I have error when i want to to open server SASAPP

Satora_In — Fri, 05 Apr 2024 16:45:04 GMT

How to find this library SASUSER

Re: I have error when i want to to open server SASAPP

Kurt_Bremser — Fri, 05 Apr 2024 17:31:36 GMT

Talk with your SAS admins. They will know how they configured the SASUSER library, and can proceed from there.

Re: I have error when i want to to open server SASAPP

Satora_In — Fri, 05 Apr 2024 17:39:38 GMT

I am sas admins. but i don't know how to fix

Re: I have error when i want to to open server SASAPP

Tom — Fri, 05 Apr 2024 18:10:17 GMT

@Satora_In wrote:

I am sas admins. but i don't know how to fix

Did it ever work? If not open a ticket with SAS support and they can help you get it installed properly.

If yes then what changed.

Since the normal place for a SASUSER libref to point is a subdirectory of the user's home directory check their home directory first. Is the operating system on the machine were "SASAPP" runs setup properly. Does the user have a home directory? Is it mounted properly? Do they have write access? Is there space on the volume where the directory lives? Do you have disk quotes enabled? Has the user exceeded their quota on that disk?

Personally I normally run my SAS programs with the system option -RSASUSER to avoid the problem of getting inconsistent environment when I run multiple SAS sessions at once. THe first one will get write access to the files in the SASUSER libref and the ones that start later won't. Since there is no good reason to ever store anything in the SASUSER library it is better to just make it readonly for every sessions so they will all behave the same. To do that for SASAPP process you might have to change something in the setup since that option can only be set at initialization.

Re: I have error when i want to to open server SASAPP

Kurt_Bremser — Sat, 06 Apr 2024 07:49:43 GMT

@Satora_In wrote:

I am sas admins. but i don't know how to fix

This is a contradiction in itself. As a SAS admin, you know where you put the libraries of your users, and how to deal with permission issues in the operating system. It's part of the job.

With your limited skills, you're best off asking for help at SAS technical support.

Re: I have error when i want to to open server SASAPP

Satora_In — Sat, 06 Apr 2024 16:28:30 GMT

Can you show me with screenshots?

Re: I have error when i want to to open server SASAPP

Satora_In — Sat, 06 Apr 2024 16:36:20 GMT

This is a user related issue because when I log in as another user everything works for me

Re: I have error when i want to to open server SASAPP

Tom — Sat, 06 Apr 2024 17:01:46 GMT

@Satora_In wrote:

How to find this library SASUSER

%put %sysfunc(pathname(sasuser));

You should see something like:

/home/username/sasuser.v94

So check location that would become if you change the usernames. Make sure that such a directory exists and that it is writable by the intended user.

Usually when we have this problem is caused by:

1) The system admins not creating the userid properly so that they don't have a home directory

2) The mounting of the home directory not working. THey can usually just restart the automount process and it will start working.

3) The user deleted the directory or changed the permissions.

Re: I have error when i want to to open server SASAPP

Satora_In — Sat, 06 Apr 2024 17:27:45 GMT

How to solve this problem, but I can’t check the path from a user that doesn’t work for me

Re: I have error when i want to to open server SASAPP

Satora_In — Sat, 06 Apr 2024 17:33:06 GMT

Apparently the path is not specified correctly. How can I indicate the path to the user?

Re: I have error when i want to to open server SASAPP

Satora_In — Sat, 06 Apr 2024 17:34:56 GMT

I deleted and added a user several times, perhaps because of this the home directory disappeared