topic Re: Updating Enterprise Guide from 8.3 to 8.4 in SAS Enterprise Guide

Updating Enterprise Guide from 8.3 to 8.4

SASKiwi — Thu, 21 Mar 2024 20:17:55 GMT

I've just tried updating Enterprise Guide 8.3 to the newly released 8.4:

This is what happens:

Just wondering if others are experiencing this problem. Both myself and a colleague have experienced the same problem.

Re: Updating Enterprise Guide from 8.3 to 8.4

ChrisHemedinger — Fri, 22 Mar 2024 12:11:02 GMT

I was able to update without problems (but I acknowledge that I am working under the best possible conditions for this). You might need to open a case with SAS Technical Support. If multiple people are having issues then maybe there is a problem to chase down.

Re: Updating Enterprise Guide from 8.3 to 8.4

ChrisHemedinger — Fri, 22 Mar 2024 12:12:45 GMT

By the way, those who are curious about the new v8.4 can read about it:

Re: Updating Enterprise Guide from 8.3 to 8.4

SASKiwi — Tue, 02 Apr 2024 00:56:57 GMT

I've been advised that an IT security file download policy is causing the EG file download failure. I'll post a resolution once I get a response from our security folks.

Re: Updating Enterprise Guide from 8.3 to 8.4

epower — Mon, 08 Apr 2024 01:53:30 GMT

Any update on this? When trying to update 8.3 I keep getting it is up to date

Re: Updating Enterprise Guide from 8.3 to 8.4

SASKiwi — Mon, 08 Apr 2024 02:00:10 GMT

@epower - If you are not seeing the update then you have a different problem. Your organisation could be blocking access to sas.com websites to check for updates. I'm still waiting for a fix for our file download problems. Our IT security folks have agreed they caused the problem...

Re: Updating Enterprise Guide from 8.3 to 8.4

epower — Mon, 08 Apr 2024 02:36:13 GMT

Thanks for the update.

I will reach out to SAS Support. I can verify that I have nothing blocking on our side.

Re: Updating Enterprise Guide from 8.3 to 8.4

SASKiwi — Mon, 08 Apr 2024 03:04:58 GMT

@epower - I note you are using 32-bit EG 8.3. I'm wondering if EG 8.4 is only available as 64-bit? Maybe @ChrisHemedinger can chime in.

Re: Updating Enterprise Guide from 8.3 to 8.4

MarkAllemang — Mon, 08 Apr 2024 15:27:19 GMT

@SASKiwi and @epower - EG 8.4 is available as both 32- and 64-bit.

Re: Updating Enterprise Guide from 8.3 to 8.4

epower — Mon, 08 Apr 2024 16:31:14 GMT

Turns out we needed a patch to get the update to work.

Re: Updating Enterprise Guide from 8.3 to 8.4

SASKiwi — Fri, 12 Apr 2024 01:37:18 GMT

Our zScaler software download permission rules were updated to white list SAS websites. We can now successfully upgrade to 8.4.

Re: Updating Enterprise Guide from 8.3 to 8.4

Technolero — Mon, 15 Jul 2024 20:55:52 GMT

Same issue here. Do you have a link to the patch?