topic Re: Server "SASapp" taking longer than 60 minute threshold in SAS Enterprise Guide

Server "SASapp" taking longer than 60 minute threshold

rpolacek7 — Wed, 22 Jul 2020 19:34:50 GMT

Hello,

Tried doing some google searching, but wasn't able to stumble upon the right answer. I am currently using SAS Enterprise Guide 8.2 with profile connecting to IP to a vendor.

We get very large hierarchical XML files that needs to be put into SAS datasets. A particular dataset might contain over 1800 variables. Depending on the numbers of observations, the parsing job can "timeout" in a sense.

I know the job is working, it's just a lot of data. Is there some kind of option or code to prevent this?

The notification I saw on a ribbon was

'a request to server "sasapp" has taken longer to respond than the 60 minutes threshold'.

Thanks.

Re: Server "SASapp" taking longer than 60 minute threshold

SASKiwi — Wed, 22 Jul 2020 20:12:17 GMT

In SAS Management Console, if you open SASApp - Workspace Server Properties, then Advanced Properties and the tab Client Reconnection, you will see this:

You could try increasing the 60 minute default to see if that fixes your issue.

Re: Server "SASapp" taking longer than 60 minute threshold

rpolacek7 — Thu, 23 Jul 2020 15:31:35 GMT

Thanks for the suggestion. I have to reach out to admin for that on the vendor side. I will post if this fixes the problem. Appreciate it.

Re: Server "SASapp" taking longer than 60 minute threshold

sathya66 — Mon, 05 Oct 2020 14:05:17 GMT

Is this resolved yet.

Re: Server "SASapp" taking longer than 60 minute threshold

SASKiwi — Mon, 05 Oct 2020 19:55:23 GMT

Have you tried it yourself?

Re: Server "SASapp" taking longer than 60 minute threshold

sathya66 — Tue, 06 Oct 2020 10:47:21 GMT

No, but I think issue is different
when I checked user logs, he is getting below error .

2020-10-05T16:52:10,204 ERROR [00000005] :test_user - Some code points did not transcode.
2020-10-05T16:52:10,204 ERROR [00000005] :test_user - Some code points did not transcode.

https://communities.sas.com/t5/SAS-Programming/ERROR-in-SAS-EG-Some-code-points-did-not-transcode/td-p/689141