topic ERROR: Email server did not respond with EMAILACKWAIT option in SAS Enterprise Guide

ERROR: Email server did not respond with EMAILACKWAIT option

niko_gallo — Mon, 03 Feb 2020 14:16:07 GMT

my autoexec has the option EMAILACKWAIT = 300.
my job does the following:
1. data step
2. send mail
3. data step
4. send mail

11:34:29 AM: my job went wrong in step 2 with the error "ERROR: Email server did not respond"
11:35:00 AM: performed step 3

question: shouldn't step 2 wait at least 300 seconds?

thanks in advance

Niko

Patrick — Wed, 05 Feb 2020 09:47:42 GMT

Looks like the default of 30 seconds has been used instead as documented here.

If you can replicate the issue then I'd add the following before your step 2...

proc options group=email;
run;

...and contact SAS Tech Support providing the relevant log part.