topic Import Data Task window not displaying in SAS Enterprise Guide

Import Data Task window not displaying

supp — Tue, 19 Nov 2019 17:59:23 GMT

I am using SAS enterprise guide 7.15 on a windows machine. I am having a sporadic issue where I go to File --> Import Data and the import window does not pop up and Enterprise Guide becomes unresponsive. If I click or try do something within EG nothing happens until I hit escape.

I have tried relaunching EG and restarting my device. Does this happen to anyone else? If so, any tips on how to get File --> Import data working again?

Re: Import data not working

ChrisHemedinger — Tue, 19 Nov 2019 16:46:52 GMT

Might be showing on a different display? Or off screen?

If you suspect that you have a window that's "in focus" but off screen, use these keyboard shortcuts:

Alt+SPACE, then M, then use the arrow keys to move the window into view.

Practice a few times with your multiple displays to get the hang of it.

EG *should* detect that a window is out-of-view and move it into the primary display if needed, but it's possible that there is an instance or two where this isn't happening.

Re: Import data not working

supp — Tue, 19 Nov 2019 17:55:50 GMT

Thanks Chris, you nailed it! The import window was "opening" and wasn't visible. I ended up alt+space then x to maximize it. That is the only way I could "see" it.