topic Re: EG 8.1 frequently hangs when doing an auto save in SAS Enterprise Guide

EG 8.1 frequently hangs when doing an auto save

gphunt — Wed, 07 Aug 2019 18:41:58 GMT

I'm experiencing numerous EG hangs when the Auto Save kicks in (maybe once a day). Even on small projects with 2 small programs. The only pattern I can see (maybe) is that it might be happening when a process flow is located in a separate window from the main workbench. Is anyone else seeing this?

Re: EG 8.1 frequently hangs when doing an auto save

SASKiwi — Wed, 07 Aug 2019 20:41:03 GMT

We've been using 8.1 for a couple of months or so without any significant problems, and none like what you are seeing. We don't use EG projects though. Where is your Auto Recovery folder located - on your local drive or on a remote one?

Re: EG 8.1 frequently hangs when doing an auto save

gphunt — Thu, 08 Aug 2019 17:27:43 GMT

Good thought. However, it is on the C: drive. Also, "Update external items is checked", but I keep everything but SAS data files within the project. I'm changing the backup interval from 5 minutes to 15 minutes. At least the problem should impact me less.

BTW, even though the auto recovery seems to hang, and I have to terminate the Windows egp process, I never get a notification on re-opening the egp file that there is a problem with the file, AND it never seems that I lose anything. Strange.

Re: EG 8.1 frequently hangs when doing an auto save

SASKiwi — Thu, 08 Aug 2019 21:07:26 GMT

I suggest you open a track with SAS Tech Support. Most likely they will ask you to turn on EG logging and then use that to diagnose the problem further.

Re: EG 8.1 frequently hangs when doing an auto save

CaseySmith — Fri, 09 Aug 2019 03:44:48 GMT

Yes, please open a track with SAS Tech Support. We'd like to get more details about the problem you are seeing, in hopes that we can reproduce, diagnose, and fix.

Casey