topic Re: SAS EG 7.1 Process Flow - Page Setup/Print Preview Error in SAS Enterprise Guide

SAS EG 7.1 Process Flow - Page Setup/Print Preview Error

Ben_Nicla — Thu, 13 Dec 2018 21:55:33 GMT

When in 'Process Flow' view, right clicking anywhere brings up a context menu (depicted below, left). Clicking on either the 'Page Setup' or 'Print Preview' options presents me with a 'SAS Enterprise Guide has encountered a problem' error (depicted below, right).Is this a known issue?

Re: SAS EG 7.1 Process Flow - Page Setup/Print Preview Error

AjmalFarzam — Thu, 13 Dec 2018 22:25:16 GMT

Hi,

Is the Remote Procedure Call service started on your machine? Also make sure the Print Spooler service is started.

Re: SAS EG 7.1 Process Flow - Page Setup/Print Preview Error

Ben_Nicla — Tue, 18 Dec 2018 20:38:29 GMT

Thanks for the reply,

Although the RPC service is running, the print spooler service is disabled and I don't have access to activate it. Given that I'm running EG on a virtual environment that doesn't have printer access, I'm not surprised that it's been switched off.

I should have been more clear in my original post: I was merely looking for a way to view the single page layout of my process flow (visible by right-clicking anywhere in process flow, then switching 'layout' on) in landscape rather than the default portrait view. Is there any way to do that outside of this method?

Best,

Ben