topic Re: SAS EG : Logon Issue in SAS Enterprise Guide

SAS EG : Logon Issue

sasrahul — Fri, 07 Sep 2018 10:12:07 GMT

Few day back i have configured a SAS EG & EM on one remote server but while login to EG its giving below error,

PS- EM is working fine.

-------------------------------------------------------------------------------------------------------
Exception information
-------------------------------------------------------------------------------------------------------
Parameter is not valid.
-------------------------- Technical Information Follows --------------------------
Exception Details:
----------------------------------------
Exception type: System.ArgumentException
Message:         Parameter is not valid.
Source:          System.Drawing
Target Site:     .ctor

Stack Trace:
   at System.Drawing.Bitmap..ctor(Type type, String resource)
   at SAS.SharedImages.Images.GetIcon(IMAGEID image, Int32 width, Int32 height)
   at SAS.SharedImages.Images.GetIconAsBitmap(IMAGEID image, Int32 width, Int32 height)
   at SAS.EG.MainForm._CreateOpenDropDownItems()
   at SAS.EG.MainForm._LoadMenu()
   at SAS.EG.MainForm.CreateMainMenu()
   at SAS.EG.MainForm..ctor()
   at SAS.EG.App.Startup(String[] args)
   at SAS.EG.App.Main(String[] args)
   at SAS.EG.EntryPoint.Main(String[] args)

all the etc host entries are added telnet is working on server "telnet IP:8561"

SAS Enterprise Guide version: 7.15 HF2 (7.100.5.6112)

OS: Windows Server 2012
Version: 6.2.0.9200
Service pack: No Service Pack Installed

Re: SAS EG : Logon Issue

Kurt_Bremser — Fri, 07 Sep 2018 10:20:34 GMT

What are you doing with client software on a server?

And this looks like a message I have been getting quite often, but with no recognizable consequences (login and everything else worked).

Looks like it has got nothing to do with server connections, but with EG trying to draw something (an icon) somewhere.

Re: SAS EG : Logon Issue

SASKiwi — Sat, 08 Sep 2018 01:05:51 GMT

If EG is working fine from PCs to the same SAS servers then I'd suspect something is missing in the server setup. How did you install it? With the standalone installer or from the SAS Deployment Wizard. I'd try installing again to see if that fixes it. Note EG is an MS .net application so it needs .net libraries to work. I'd also install 64-bit EG not the 32-bit version.

Re: SAS EG : Logon Issue

CaseySmith — Tue, 11 Sep 2018 03:35:54 GMT

While I don't have an explanation why EG is unable to load this particular icon (Data Exploration, I suspect) for some folks (I can't reproduce), I can tell from the callstack, confirmed in the code (and agree with @Kurt_Bremser) that while it may prevent the Open dropdown button (folder icon) on the main toolbar from being populated, it should not otherwise prevent EG from working in any way.

Casey

Re: SAS EG : Logon Issue

sasrahul — Fri, 21 Sep 2018 11:57:13 GMT

Hi,

Tried all the things even re-installing it but still the same error, Still EM is getting connected and EG is not. Any other way to resolve the issue.

Re: SAS EG : Logon Issue

sasrahul — Fri, 21 Sep 2018 12:01:32 GMT

So what do you think, how this issue can be solved.
because i have searched all the sites 😛 but there is nothing concrete i am getting to resolve this error.

Re: SAS EG : Logon Issue

SASKiwi — Fri, 21 Sep 2018 22:55:51 GMT

Open a track with SAS Tech Support for your problem.

I assume you are connecting to your SAS server using Windows remote login then trying to open EG in the remote server session. If this is not how you are doing it please explain.