topic Re: Error when launching SAS EG 7.1 in SAS Enterprise Guide

Error when launching SAS EG 7.1

Zamman — Fri, 13 Oct 2017 14:30:25 GMT

I have a client who is using SAS EG 7.1 (64 Bit), when she launches the application she is met with an "hexadecimal value 0x00, is an invalid character. Line 1, position1 error. See attached file. She is using Windows 7 64 bit on a Lenovo T460s. Any help is appreciated.

Re: Error when launching SAS EG 7.1

ChrisBrooks — Fri, 13 Oct 2017 14:38:10 GMT

This problem note could give you the solution http://support.sas.com/kb/55/402.html

Re: Error when launching SAS EG 7.1

CaseySmith — Fri, 13 Oct 2017 16:22:42 GMT

It appears the user's options file got into a bad format somehow. Yes, that problem note should resolve, or you can have them rename or delete just their options file:

%appdata%\SAS\EnterpriseGuide\7.1\EGOptions.xml

(ex. C:\Users\<userid>\AppData\Roaming\SAS\EnterpriseGuide\7.1\EGOptions.xml)

Casey

Re: Error when launching SAS EG 7.1

Zamman — Fri, 13 Oct 2017 16:26:12 GMT

Chris, thanks for the quick response. You post corrected the issue. Thank you also Casey. My team will use this forum again.