topic Re: Help! SAS Screen frozen! in SAS Enterprise Guide

Help! SAS EG Screen frozen when resizing data grid columns!

ErickACLL — Fri, 03 Feb 2017 13:35:13 GMT

I need some help regarding an issue when reading any dataset.

Whenever I click a column border (separation between two columns) when reading any dataset, it’ll enter a loop of some sort and freeze everything.

Ideally, I believe that I’m triggering a copy-transfer operation on the column, but since my datasets are sort of big, it’ll take some 40 minutes or more to unfreeze.

Is there anything to be done about it?
Is there any command to be executed before running codes or any options that will prevent this from happening?

Thanks!

Re: Help! SAS Screen frozen!

ChrisHemedinger — Fri, 03 Feb 2017 12:43:53 GMT

Can you add details about what version of SAS Enterprise Guide you're using? Get the detailed version number from the Help->About screen.

This might be a problem that was addressed in an update -- we'll need to see the version number to determine this.

Re: Help! SAS Screen frozen!

ErickACLL — Fri, 03 Feb 2017 13:24:23 GMT

I'm using EG 6.1 M1 (6.100.0.4025) (32-bit)

But I've been experiencing it since 4.3 😕

Re: Help! SAS Screen frozen!

ChrisHemedinger — Fri, 03 Feb 2017 13:34:07 GMT

There are several hotfixes for EG 6.1 that you should apply. (Actually, just one to apply since they are cumulative.) The data grid underwent some work during these, so you might find it's fixed.

If not, then at least you'll be at the latest (for this version) when you work with SAS Tech Support -- which I recommend if the problem persists. It's not supposed to be slow... It might have something to do with how you are accessing the data (database library?).

Re: Help! SAS Screen frozen!

ErickACLL — Fri, 03 Feb 2017 13:39:50 GMT

I'm using it at work, so won't be able to update it manually, will have to request to some IT team.

The problem does not occur when resizing column by selecting the "header". it only occurs when selecting column borders in between data cells.